Brookdale Lake Charles - Level 3

My family’s experience with Brookdale answered our prayers. With short notice, the administration was able to assist my family with the difficult task of housing a loved one into this institution. My family did it’s research on various assisted living facilities and chose Brookdale because of the friendly staff and expert care. I visited my parent nearly every day and the smiling faces, positivity, and clean environment was consistent. What I love the most was how the administration handled a few of the imperfections during the tenure of my father’s stay. Just like any large facility with many employees there are one or two employees that may have issues. The administration always made sure that the residents were happy by curing or solving the problems at hand, in a matter of days. Dealing with my father was difficult because you could never make him happy. Some mornings, it was depressing to go visit him because I listen to his unwarranted complaints, but when I entered the front door of the facility I was always met with the happy and positive energy from the staff that greeted me which made my visit more pleasant. The activities director was always going above and beyond to make sure my father was included in any type of field trip or exercise. I can honestly tell you I have shown up at various times on various days of the week and have always seen employees cleaning or working diligently to please the residents. I will also mention that the food was amazing. On several occasions, I have eaten at this establishment and found the food to be surprisingly very good for this type of institution. I have to say I’ve heard a few residents complain, but you can’t make everybody happy, like my father. In closing with its carefree environment, if I was not married and did not have a family, I would move into Brookdale at this time. But in the future I hope to God there is a facility like Brookdale around for me when the time comes to choose some type of assisted living.

I’m in Brookdale regularly and it’s always clean and the staff is very friendly. I would definitely recommend Brookdale Senior Living!! Their is often fun activities and events. The food is delicious too 😋

Brookdale Lake Charles was an answer to prayer for our family. When you notice that your loved one is no longer able to live by themselves but extremely hesitant about making a change. The staff at Brookdale welcomed us with open arms and make our loved one feel so special. There is such a wide variety of activities for the residents. The residents absolutely love it when they know there is music coming, it may be an "Elvis" impersonator, a Ladies choir from a local church, maybe a Country Western singer. They love it all. There is a salon , Housekeeping is taken care of and they enjoy their meals in the dining room, where they are able to interact with other residents and make new friends. Mostly, we love the fact that the staff really cares.

My dad started in the Assisted Living side and has since moved to Dementia Care. It was wonderful to make an easy transition. Both sides are maintained well, everyone is friendly and helpful. They joke with my dad and make him feel very comfortable. A lot of issues can come up on the dementia side and everyone has been understanding, helpful and answer my questions and concerns. My dad is very concerned about cleanliness and often comments on how well they cleaned his unit. We could have moved to a newer facility but we love Brookdale Assisted Living in Lake Charles.

My Mother has been a resident at Brookdale for about a year now. She seems to be happy there and I enjoy visiting her there. She also enjoys the activities, although she's not much on the field trips. She has trouble with her speech and doesn't hear well. I wish there were more activities that she could enjoy but I realize she is limited in what she can do. Thank you to the staff for providing her a safe and comfortable environment. I love the residents as well.