1717 Senior Living Llc

It's been quite the roller coaster ride moving our family member to Traditions at North Willow. The team here has been outstanding in helping us navigate all of the ups and downs that come with helping an aging parent. The facility & staff are top notch and I would not hesitate in recommending Traditions to others.

Both of my parents have lived here at different times. My stepfather was in memory care here for 2 1/2 years and now my mother is in assisted living here. The staff is amazing and very supportive. Nate is the new director and is doing a great job. Julie is the Nurse in charge and has done a great job working with my mom and stepdad. And Brenda at the front desk is so welcoming to guests. Shilpa is the new activity director and has been the absolute best at inviting my mom to all the activities and getting her involved. She took over for Mary Evans who is now in charge of arrangements for living there. So go meet Mary for a tour! You will love it. Traditions at North Willow is very homey and comfortable and has great food.

We found this place for my mother-in-law after searching high and low for a community that didn’t feel like an institution. The moment we walked into the lobby, it felt like home. The lobby is arranged as a comfortable, cozy sanctuary, and the receptionists, Connie and Donna, are warm and welcoming. The staff is terrific—thoughtful, conscientious, hardworking, and careful. The chef, Kelcey, is wonderfully kind and talented, preparing excellent meals (the dining room is run like a restaurant). Julie, the head of nursing, is highly knowledgeable and manages an exceedingly kind team. One staff member, Monica, reassured my mother-in-law when she first moved in, telling her she could press the call button anytime—even if she just wanted someone to sit with her and hold her hand. Monica has also shown a unique gift for communicating with residents. At one point, when my mother-in-law was resistant to necessary medical care, Monica put her at ease and helped her comply, preventing a potentially life-threatening situation. Samantha Haney, one of the managers, and Mary Evans, the community relations director, are both friendly and approachable. Finally, the activities director, Shilpa Denny—affectionately known as “Sunshine”—is simply delightful. I highly recommend this place. If you have a loved one living here and encounter any issues, I suggest speaking with the executive director, Nate Milligan, before leaving a poor review. Nate proactively connects with residents and goes to great lengths to ensure concerns are addressed. When we met with him recently to request some service changes, he told us “You always have a right to our undivided attention.” This is a top-notch assisted living community.

This is by far the best place I have been to. I work in healthcare as a CNA, and have worked in many different facilities. When you walk in, the lobby feels like a living room. The staff is amazing, the receptionists Donna and Connie are very personable and uplifting, and Nate the executive director has been amazing. He has gotten things fixed, and made changes to further improve the morale at this establishment. The nursing staff takes very good care of my grandma, and communicates clearly, quickly, and efficiently about her care. The Director of Nursing Julie really has helped our family navigate the care of my grandma, and has gone the extra mile to make sure she is well taken care of. I truly could not ask for a better place for my grandma. I would recommend this to everyone looking for a place for their loved one.

I was visiting my Grandmama today and loved what I walked into. Very welcoming. Donna was there right away to direct me to where I needed to go to find Grandmama. She’s 94 years old and had a hard time adjusting to a new place. But even though she’s been there for 4 months, I found her with Nate by her side. He was pushing her wheelchair up to her table, talking to her, and making sure she was comfortable. I love that the staff at North Willow cares so much about her even when I’m not there.