ACE SENIOR CARE MANOR, INC.

Everyone is very friendly, helpful, and accommodating. But the air freshener used is too overwhelming and strong. I would hate to smell it all day and everyday, which is what most residents have to do. Please change it out.

The housekeeping staff is more professional than the caregiver's. I do like that one of the caregiver's Letty was friendly and professional. I would not recommend my friends or loved ones.

My uncle is a current resident at Astoria. From the moment you step onto the campus of Astoria Park Senior Living, you sense the care and thoughtfulness embedded in every corner. Nestled just minutes away from Old Town Pasadena and its lively atmosphere, this community beautifully blends elegance, comfort, and accessibility—making it an ideal haven for seniors seeking peace and engagement alike. The facility's atmosphere radiates cleanliness, warmth, and professionalism. Residents and their families consistently praise the friendly, dedicated staff and the strong sense of “home” Memory Care at Astoria Park shines with its person-centered, holistic approach. From nutritious meals and 24/7 engagement to secure, comforting environments, every detail is designed for dignity, connection, and well-being. Services include personalized assistance with daily routines, social activities, private dining, and safe outdoor areas. Seems like the new Memory Care Director has really done some remarkable work.

It’s a beautifuL family setting of friends enjoying our glorious Pasadena weather Convenient parking, centrally Located.

If you're considering Astoria for your loved one, here's the quick scoop! Don't just go by the high ratings and first impressions - do your own research and due diligence before committing to placement. I gave this place a 3-star rating because, honestly, it's not perfect but it's not the worst either. Starting with the positive, most of the staff are super friendly and doing their best. (If it wasn't for the staff, I probably would've given this place a 2 star rating) However, it's obvious that they are extremely understaffed and overburdened. There is a high turnover rate among care staff and management, it seems like they are constantly training new staff. Within just eight months of my mom's residency, both the Regional Executive Director and the Medical Director left, and there have not been any replacements yet. They also still do not have a transport shuttle driver, a service that is crucial for residents with mobility challenges to get to their appointments. The cleaning crew does very basic maintenance like emptying out the trash, so I have to do a deep cleaning of the room once a month. If your loved one requires incontinence care, be prepared for them to wait upwards of 30 minutes to an hour for assistance. Overall, Astoria provides an adequate level of care, but it's clear that there are a lot of issues with management. They seem to pride themselves on being the best of the best, but in reality, they are just providing the bare minimum. Hope this helps anyone navigating this tough decision.