AEGIS LIVING SAN FRANCISCO

Amazing staff. I cannot praise Aegis SSF enough. The nurses are thoughtful and kind. The managers bring their dogs to work! It feels like a home although it is an “institution” for assisted living. My mom was there for almost 2 years before she passed. I felt incredibly supported by all staff. The cleaners, and support staff were professional and hard working. Their food is thoughtfully prepared and the wait staff remembers likes and dislikes. Espresso coffee machine, fresh ginger tea and snacks available in the lobby.

I just spent time at Aegis Living. It was a wonderful experience. They made sure I was comfortable in every way. When I arrived the staff greeted me "en masse." They made sure I was comfortable in my bed. Áegis is very clean, well taken care of and decorated nicely. It is homey and comfortable. The staff all learned my name and made it a point to greet me when they passed me. The food was good and they had choices. They had a new soup daily which I consider important in giving variety. Daily they publish a menu of activities. They change activities all the time and go from entertainment, to games, to physical activities, etc. they encourage group participation, etc. It is a comfortable, fun living environment which I recommend.

I moved my grandmother into assisted living 5 months ago after 46 years of living in her own home out of state. I was so afraid how she would transition but the caring staff made it so great! They treat her like she is a guest at a hotel. They have many activities available (movies, art, scenic drives, happy hours, lessons, exercise) and they are just the right amount of encouraging but aren’t pushy about them if a resident isn’t into it. This is one of the best things about the care at Aegis - the staff is respectful of each resident based on their unique needs. My grandma cannot walk unassisted and they offer the perfect amount of help- encouraging her to keep moving safely and use her walker to get down to meals but also helping her when she needs special accommodations. They distribute her medications to her reliably, and have been very kind and patient when grandma gets confused. My grandma loves the food so much! Lots of variety as well as standby favorites. I was so nervous about this big change in our lives but she has come out happier and much healthier than when she was at home. I am so glad we chose Aegis San Francisco.

Overall very positive. Much better holistic care for Parkinson's than my mom was experiencing at another facility. Staff are caring, compassionate, and responsive. We would have appreciated more proactive hand holding at move in to get set up with all the available services (there was a staff transition at the time), but have been very pleased and relieved with the transition.

Our family experience was nothing short of being wonderful. The staff always made my mom feel important and treated her with dignity. She was always clean, her room for the most part kept up nicely, the kitchen staff was very sweet and the food delicious. When we did have concerns our calls and emails were always returned, issues were always resolved. My mom started on a respite, if she didn't like Aegis she could return home . She stayed on. I recommend paying Aegis a visit before you decide, you will be pleasantly surprised.