ALPHA SENIOR CONCEPTS

My father was at this facility for a very short time- he did have Dementia with behaviors and would like to walk around. This is not a facility for that kind of person. They really only have stage one & 2 dementia and Alzheimer’s patients at this facility. They are very low staffed & Cannot handle any type of behavior. They are not trained to handle these types of patients either. My dad would be lost for a long time and they didn’t even know it, he would fall and would be hurt and they did not know it until later. They interviewed him, excepted him and then a few months in when they figured out they couldn’t handle him, said we had to find him a new place to stay. It was very disruptive, please know that if your family member needs more care than what they can give -Please go somewhere else. The only good I will say is that the food is better at this facility than at a lot of other places so at least they get fed well but not taken care of. The staff try’s but is overwhelmed. Two people at night for 40+ patients -it’s not good. Those in charge of this place - are overwhelmed as well & you can tell they are very overworked. If you’re looking for an adult daycare and your Loved one is self sufficient or in a wheelchair of some sort they will probably be fine here. If not, look elsewhere. I send prayers your way.

Beautiful accommodation. Friendly staff and they specialize in memory care which is what Mom needs right now. They even offer family support through the process. All families are invited to an afternoon to learn about the Positive Approach to Care at Alpha with a Teepa Snow trained counselor. Inspiring.

My family is comfortable with the staff caring for our mother. Jennie the director is a leader and can multi-task in every area of her facility. It is tough to run a small business let alone a memory care facility. We are blessed our mother is there under her watch. They have a fantastic staff. My family viewed six properties in Wausau for memory care to be closer to home, but only one could compete with Alpha Senior Concepts. We still have my mother at Alpha Senior Concepts and chose to drive the long distance, because at the end of the day my mother deserves the best care.

Caring staff that are willing to help families before and during care of our loved ones. Quick responders to questions and concerns. I was always greated with smiles and felt very at ease there. The Administrator went above and beyond to guide me through this unknown territory to me. The nurses aides are very friendly and made me happy! Unfortunately my friend was transferred to another facility to be closer to his family, he’s mentioned on several occasions he misses all the staff. Thank you, team Alpha!

My father Don B. was a resident at Alpha Senior Concepts in Howard for several years. Dad received wonderful care there. The people really cared about him and for him, from the housekeepers, cooks, nurses and direct care givers. Everyone was always polite, aware of his privacy and treated him like family and with dignity. A special thanks to Matt who could always get dad out of one of his "moods". The administrative staff always kept us up to date on dad's cares and needs. Thank you all so much, even though I live a great distance away, I never had to worry about the care dad received.