AMBASSADOR SUITES AT FORUM/KNIGHTSBRIDGE

I had the pleasure of touring this community today, and I was genuinely impressed. The team was welcoming, knowledgeable, and clearly passionate about the residents they serve. I appreciated how seamless the continuum of care is, giving residents and families peace of mind as needs change.

To the Wonderful and Complete Staff at the Forum, On behalf of our entire family, we want to express our deepest gratitude for the care, compassion, and kindness you have shown our Nana (Arabelle) since she became part of your community. You provide such excellent care and have created an environment where she feels safe and truly at home. Thank you for always greeting her with a smile, for the countless acts of kindness throughout the day, and for taking the extra time to listen and encourage her. Every gesture means more than words can say. Moving into assisted living has been a big adjustment for our family, and your patience and support have made all the difference—especially your patience with me! This is all so new, and I often find myself unsure of what helps, what doesn’t, or even who to call with a question. Your guidance and kindness along the way have truly meant so much. Please know that you make a real difference, not only in Nana’s life but in ours as well. We are so grateful to have such a caring team walking alongside her in this chapter of life. With heartfelt appreciation, From the newbies (and still learning), Heather Hecht (Granddaughter) and Arabelle’s loved ones

If your loved one is in need of a beautiful and supportive independent living community, look no further. After my dad's unexpected illness and passing, our mother is now rediscovering herself as an independent living resident at The Forum. There is a strong sense of community among residents and staff, and Mom is enjoying new friendships as she participates in wonderful activities and experiences, on and off-site. Mom especially enjoys community meals and exercise classes, the outings to the local metro parks and restaurants, as well as the many myriad of activities and amenities on site, including live-streaming of Sunday Mass. This community excels at providing a beautiful, caring, attentive environment that supports the social, emotional, physical, and spiritual well-being of its residents. Her family is truly grateful that Mom feels valued, safe, and socially engaged in her new home. As she recently stated, "All is well." We are so thankful for this caring and vibrant community.

My Dad became a resident in Independent Living at The Forum about 10 months ago. He was very happy with his apartment. He enjoyed meeting other residents and catching up with friends who were already living at The Forum. He enjoyed activities such as bingo, choir and OSU pep rallies. He attended Mass streamed from St. Timothy Church. The staff was wonderful to him as well as welcoming to us, his family. It is a true community. Sadly, my Dad passed away a few weeks ago. While we miss him, we are grateful that he had a happy home at The Forum.

It's been over a year since we moved my Dad into the Independent Living building and my Mom into their Ambassador Suites/Assisted Living building at The Forum. After living in another independent/assisted living facility we chose the Forum as it allows for all levels of care. We never thought Mom & Dad would need live in two different facilities but Mom's dementia and physical limitations were just too much for Dad, who has a heart condition. The reasons that were important in choosing The Forum hold true today: ability for Dad to walk inside the building to visit Mom several times a day; that the facility be pet-friendly; and that the location be within a short distance to stores/bank as he still drives. We visited a dozen facilities. The Forum is very hard to beat for the following: Three real meals a day, large apartments updated to include granite & stainless appliances, excellent housekeeping services - the interior of the facility is meticulously clean. On the occasions we have needed maintenance they respond almost immediately - even on the weekends. From the administrative staff, to the nurses, the personal care aides, maintenance and servers - it feels as if they all genuinely want to be there and love their Senior residents. And I can't say enough about the Activities Directors. I never realized how important they are to a facility until Mom's dementia advanced. Prior to living in Ambassador Suites, my Mom would just sit alone in her room. At The Forum, Rochelle sees to it that Mom is part of activities - she paints my Mom's nails, has her baking cookies and plays her favorite music - I know it helps to pass the time for Mom. During this Covid-19 time, the expectations put on senior living facilities is massive. They are observing all critical guidelines to protect their residents to the best of their ability - while also finding creative ways to keep them from feeling isolated. Tirzah in Independent Living even dresses up and goes to each resident's room and plans video calls with families. Though we can not physically touch or hug Mom, and she is now non verbal - I trust that the staff is caring for her as if she were one of their own family and Mom is always clean, well-fed and appears bright when we "visit" her through the window. Any time I have had a question about my Mom's care, I have found Vernonica - the Director of Nursing and Rebecca, the Executive Director, to be easily-reached, responsive and attentive to my concerns. Choosing a facility requires a leap of faith - you have to trust that they will do what they promise upon taking those initial tours. That is why I detailed our experience and hope it helps others in making that critical decision. I would not hesitate to encourage you to visit The Forum.