AMERICAN HOUSE ZEPHYRHILLS

My parents have lived at American House in Zephyrhills for a couple of years now. Recently mom needed memory care but there was not a space available for her. All of the top staff worked together to help me get care for here there while we waited for a spot to open up. I can't thank everyone enough for the extra effort they went to in helping Mom during this transistion. Roger, Keaton, Jackie and Aurelia worked as a team to set up the best possile situation for her. I don't know what I would have done without their help. Now, after many weeks, my Mom is adjusting to her new digs there. She loves the staff and appreciates that she has lots of option for keeping her busy everyday. Jackie is compassionate and caring. She keeps me informed and makes me feel safe leaving my Mom in her hands. I do not live nearby so this gives me peace of mind. I found out the hard way, there's nothing like being worried about the well-being of elderly loved ones. They can be so vulnerable. Knowing Mom is safe, cared for and happy is so reassuing. American House memory care staff do everything I could hope for. Thank you so much!

We’ve been very happy with my mom’s experience in Memory Care at American House. She did not want to move to a facility, so the transition was difficult for her and us. Keaton took the time to patiently answer all of our many questions in preparation and provided the guidance we needed to make the process as smooth as possible. She also made my mom’s move in day much easier by greeting her at the front door with a smile and escorting her to the memory care unit. Jackie and the rest of the staff in memory care have been wonderful! Jackie kindly provided her cell number so I can text and check on my mom given that I live out of state. The staff are very caring with the residents – it takes a special person to be patient and understanding with people with dementia and some of the behaviors it causes. They guide and redirect as needed with compasion every day. The care takers were very patient and accommodating when we were struggling to adjust my mom’s anxiety medications with very slow response from her physician. Jackie and the others went above and beyond to work with us, my mom and her doctor’s office. My mom enjoys the activities, especially the word games and weekly music performances. She also likes the food. We really appreciate the special activites the facility hosts like the Mother’s Day celebration and monthly family nights. The other residents are very nice and welcoming – my mom has made new friends. The facility itself is very nice. My mom’s room is beautiful, with lots of natural light. Both the indoor and outdoor areas are nice for spending time together, and they are always clean and well cared for. We screened almost a dozen memory care facilities in the Zephyrhills, Dade City and Lakeland areas, did phone interviews with 7 and toured 5. American House was by far 1 of the 2 best options, and the other one was in Lakeland. We are very happy we chose American House for my mom’s new home.

My mother was unfortunately placed in the memory care at this facility for her dementia diagnosis becoming too much for my father to care for. I am happy she’s in a safe place, the staff in the memory care take good care of her. Jackie the director is very responsive and helpful with my mom and that is truly appreciated. Thank you Connie and the rest of the staff for being there to help with my mom. To the staff in the building itself, Keaton is fantastic and Roger. Thank you for caring for my parents and treating them with kindness and compassion, not to many people left like that.Its nice to know there are safe places for elderly people.

My mother has been a resident of American House-Zephyrhills since Dec. 2024. I cannot say enough good things about American House, the Memory Care staff, led by Jackie, as well as the administrative staff such as Ms. Keaton and the care which, to date, my mother has received there. It is not an easy task having a parent with a cognitive diagnosis and being an only child. I appreciate all the care provided to my mom. I highly recommended AH-Zephyrhills.

American House Zephyrhills feels like a family run assisted living home. We are very happy with them for many reasons. From the moment you walk in, you are greeted with smiles from the residents, as well as the staff. The ambiance is that of a nice hotel, the services are similar, and the vibe is very positive. Watching my mom joking around with the staff, hanging out with her friends, their attentiveness and being comfortable in her own space, confirms our choice. American House keeps us posted with any concerns or issues, as well as addressing any immediate needs. She says she feels safe and happy. For us, it is peace of mind. Follow them on Facebook to see the fun. Thank you to the everyone at American House for taking such good care of our mama. 🥰