ARBOR TERRACE LAKEWAY

I had the opportunity to attend a cognitive training at Arbor Terrace led by Lori, and it was such a meaningful experience for me. I truly walked away having learned new things, and I really appreciated how thoughtful and approachable the training was. It meant a lot to see the level of care that goes into educating not only their staff, but also their care partners. You can genuinely feel the love and heart behind this community. The day was incredibly impactful, and it left me with a deep appreciation for the people and purpose behind Arbor Terrace.

I am a healthcare professional that has been partnering with Arbor Terrace Lakeway for a few years. Every experience and interaction is always at the forefront of what is best for their residents and families. I often hear the same from the residents and families! Excellent staff and their leadership team works so well together! From the minute you walk into the community, you feel a sense of warmth and comfort. The care associates truly care about the residents and are engaging! I highly recommend any family to visit Arbor Terrace for their loved one.

I recently attended a cognitive care training led by Lori, the Memory Care Director at Arbor Terrace, and it was truly outstanding. Her expertise, passion, and ability to explain complex concepts in a way that’s both engaging and easy to understand made the session incredibly valuable. I walked away with practical tools, deeper insight, and a renewed appreciation for quality dementia care. Lori’s dedication to improving the lives of residents and supporting caregivers is inspiring. Highly recommend!

A Wonderful Community with Caring Staff Our family has been very pleased with the care and support our loved one has received at Arbor Terrace Lakeway in Bridges for the past nine months. From my initial visit to move-in, Penny and Lori were incredibly helpful in guiding us through the process. Although every transition is unique, the administrative staff helped to ensure a warm, welcoming and stress-free transition. The initial assessment and reassessment are also very thorough. The care staff is attentive, compassionate, and truly dedicated to the well-being of the community and residents. Some of the staff I have met in the past nine months who really shine: Belinda, Chrissy, Desiree, Rogelio, Serena. It is reassuring to know our loved one is cared for by staff who treat residents with kindness and patience. Dava and Kathy at the front desk are always friendly and helpful. Jae in maintenance does a fantastic job of keeping the community clean. The maintenance team is quick to address any concerns. George is always ready to drive residents around. Overall, we are grateful for the dedication of everyone at Arbor Terrace Lakeway. I highly recommend this community for any family looking for a safe and supportive place for their loved one.

Super friendly and kind staff. All are committed to keeping residents happy, healthy and safe. It’s clear that everyone enjoys their position, and Terrific communication, always answering my many questions, as well as solving difficult issues concerning my mother’s transition. A large variety of food options in a pleasant restaurant-style environment. Snack choices are available throughout the day. (Clearly, the residents are well-fed as they enjoy quality time dining and conversing with fellow friends.) Activities offered are plenty. The activity directors are amazing, with great energy and enthusiasm during residents’ time in session. My family is very pleased and COMFORTED having Arbor Terrace’s staff keeping everyone Happy and Social. One negative is that I feel the facility could monitor visitors more closely upon arrival. I have walked right past Check-in station and monitor more than a few times.