ARBOR TERRACE ORTEGA

Laura , Dominique and a couple of other day shift workers there are very sweet and compassionate!! Unlike some of the management is messy and don’t appreciate the help that comes in their building when they’re understaffed!!!! It’s not right to praise people for lying that’s not true integrity and shows lack of leadership especially when you’re praising someone who is not actually giving proper care. Healthcare is a challenging job itself and it’s even worse when you have someone picking because they can!!!

Last year our family diligently looked at and visited many assisted living homes with some type of memory care for my mother. Some not very good.  Thankfully, we came upon Ortega Gardens memory care and what a blessing it was. They are specialized in working and caring for dementia patients. Equally, all of their staff are trained on the compassionate care that was needed for them. Their facility is set up with three identical neighborhoods. From the least affected patients to the ones who progressively go thru dementia and need more care. This way they live and interact with the residents that are in about the same similar condition. It's an outstanding model that more long term care facilities should adopt. Unfortunately, most of the other place we visited lumped all of the dementia patients together. It was sad and not conducive to their disease and certainly not compasionate. The family would sincerely like to thank Ortega Gardens and all of their staff for the care and compassion they showed our Mom throughout her stay and most importantly in her final days.

Ortega Gardens (on Timuquana Road) saved my life. My mother had rapidly progressed and needed 24 hour assistance. My siblings and I tried to take care of her in each of our homes. We had to keep passing her back and forth and that wasn't healthy for any of us, especially my mother. We tried the adult daycare route. That was not much easier. She absolutely needed more care than we could provide. It was impossible to work and take care of her at the same time and I financially couldn't retire. Ortega Gardens has been able to take care of her activities of daily living as well as her doctor appointments. My mother has been a resident of Ortega Gardens for almost two years and they've done a better job than I could've. I'm thankful to have found them.

Ortega Gardens is awesome! My grandma has been living in this facility for almost a year, and she has loved it. When I visit, we like to sit outside and enjoy the gardens. The staff is wonderful, and they always have fun events going on to keep everyone entertained and engaged. It's a great feeling to know my grandma is well taken care of here.

After much searching for a place that was the "right fit" for my wife's mother, we decided to visit Ortega Gardens. We are so glad we did. The staff was amazing. Wendy gave us a tour and went out of her way to show us everything we wanted to see and answered all of our questions. We placed my wife's mom there and she is thriving, happy. The staff is experienced with memory care issues which makes a huge difference when placing a loved one in a facility. When she lived with us she showed little interest in activities but now she is very active and happy. We are so glad we chose Ortega Gardens. Thank you. Its been a blessing to our family.