Arbor Village At Hillcrest

Arbor Village went above and beyond to get our brother placed. Once placed he received the best care and compassion. All the staff were amazing to work with. They were so patient and kind the whole time. I would recommend this location for family members needing a higher level of care. Thank you so much Arbor Village staff. Traci and Crystal went above and beyond. 💞🤗💞🥹💞

We were there on The 16th of Oct for lunch and tour, Very nice, good food. and the beverage counter was very impressive.(Not sure of the date) Thanks a lot. Just getting started. Dennis and Barb.

My parents have lived here for 2 months and they couldn't be happier. The place is clean and has positive vibes. The staff is friendly and very helpful. The activities that are planned are amazing. We're so thrilled that my parents can call Arbor Village their home.

From the moment we met Traci, we felt at ease with this transition for my mother in law. Traci has been extremely helpful, kind and caring and has made sure everything has been taken care of. She has been available for many questions, meetings and is always so helpful! The facility itself has been wonderful. My m-i-l is very happy with her apartment. The staff has been gracious and have made this a positive experience. I recommend it!

My mom's experience at Arbor Village has been top notch! Mom has lived at other independent living places in town and Arbor Village is on par or above the industry standard in many ways in this price range. Mary and Jason have been very easy to communicate with and have explained the services offered. It is not a memory care place or for someone who needs high level hospital care. Mom is thriving in the active and beautiful community that Arbor Village provides. It has recently been remodeled in the latest decor and colors. Every room has a patio or deck and most look out to private open areas with mature trees or shrubbery. Mom loves the kitchenette that has a pony wall to separate it from the living space and HUGE walk in pantry/storage space. The handy man on the staff was quick to help mom make her room a home. When mom was having trouble adjusting on her first day, a friendly staff member introduced her to a group of ladies. To my surprise, mom has already found a good friend and has settled in nicely thanks to the attentive staff. The activity directors are helpful and happy people who have created a fun environment for clients to meet others and join in on daily activities. Monthly calendars and daily activities are posted and given to residents in newsletters. Mom appreciates intercom announcements so that she doesn't miss anything and stays informed of the events. They even have events on the weekends and not every facility does that. Mom is an active senior and loves to join in on games, parties, musical presentations, competitions, movies and happy hour. They are constantly adding new things to accommodate each residents feedback. Residents can earn Arbor Bucks and this encourages participation. Then Arbor Bucks can be exchanged for prizes. Mom loves to go on the bus to go shopping or on an adventure every week. I appreciate that they will take her to appointments if I'm not available. Mom reports that the bus driver is extremely kind and gives compassionate and joyful attention to everyone. Resident services have been excellent. My mom does not need assistance at this time, but we know that service is available when the time comes. She does get in house physical therapy to help with core strength to improve her mobility. Mom looks forward to these sessions and she refers to her PT as her personal trainer. They plan on walking to the nearby grocery store together. Arbor Village washes each resident's clothes separately and returns them neatly folded. They have a weekly room cleaning service. The chef and kitchen staff are friendly and attentive. The lunch in the private dining room that my mom and I enjoyed when we toured was excellent. Every employee at Arbor Village works hard to improve the quality of life of their residents. Recently I hosted a 90th birthday party for mom with the 5 star help of Arbor Village's culinary director and chef Ariel. We gathered on the sunny patio and each guest was given a menu with colored pictures to choose from. Considering the ages of the guests that were very young to " young at heart", we appreciated the colored pictures to choose our menu items. They even have a salad bar available which is not always offered at other places. Ariel stayed ready to help with everything that we needed for the duration of our 3 hour party. Drinks, cups, plates, second servings were offered and delivered promptly and cheerfully. She even helped a guest with programing her phone! I call this a five star experience from top to bottom and mom has memories to last a life time. My mother and I have received exemplary care and communication from the top management and all the staff members at Arbor Village at Hillcrest Senior Living. My mom says that she thinks that people who work at Arbor Village like their jobs because they are happy and collaborate together to make Arbor Village a good experience for all that live there. We are so glad that we found this gem right here in Boise, Idaho.