ARDEN COURTS (ANDERSON)

We couldn’t be more grateful for the care my husband receives at Arden Courts. From the day he arrived, we felt welcomed and supported. The staff is exceptional—kind, attentive, and patient. They take the time to get to know each resident and make sure all of my husband’s needs are met. The atmosphere is warm and home-like, which the transition so much easier for our family. I have peace of mind knowing he is in a place where he is not only safe but genuinely cared for. I cant thank the staff enough for the comfort they bring to our lives.

LIFE CHANGING!!! The necessity of my father’s move to memory care was sudden, so we scrambled and made the choice to place him in a truly beautiful memory support wing~ in an assisted living facility. The community is beautiful, but the care and the heartache felt by our family each time we left was a dark, dark, ugly space. We needed a change after just three weeks. Arden Courts in Anderson Twp is two minutes from my parent’s home so we’d driven by it thousands of times. Only our unhappiness at the other place made us notice that the AC campus is labeled as solely memory care. Mom and I stopped in, impromptu and were INSTANTLY relieved. Alicia happened to be in the foyer, and welcomed us warmly. The moment we started our tour, we could sense this place was different~ in the best ways. The facility itself is laid out differently~ thoughtfully~ and Alicia explained the “why” for every little thing, allowing us to fully understand how my Dad, as an Alzheimer’s patient, experiences things we’d never considered. The neighborhoods are identifiable in three ways to allow residents to more easily recognize where they are in the facility. Color. Theme (the sitting/activity area outside the neighborhood entry). SOUND. Dad lives in Berry Ridge, and often recognizes the birds chirping as “home”. The need for three identifiable prompts was a consideration I’d have NEVER known, but it now makes perfect sense. Alicia went on and on, making me feel like I’d learned everything there is to know about how an Alzheimer’s patient sees the world. Then Shannon came to Dad’s first facility to evaluate him… Her expertise, warmth and true investment in “her families” is stunning. STUNNING. She immediately rang the call light to inquire about several things she saw that needed attention relating to Dad, his care, and his room. We waited for 36 minutes for an aide to come…Dad moved to Arden Courts the next afternoon. From the moment “we” moved in, we knew it was home. We’ve been an Arden Courts family for nearly three months now, visiting daily. EVERY staff member~ working in Dad’s neighborhood or not~ speaks to us first when we see them. After about three weeks there, I noticed that aides working in other neighborhoods that day would go out of their way to come say hello~ or tease him playfully~ whatever their relationship is with him~ several times a day. They couldn’t have known family was there. They came simply because they care for my father. Truly. Genuinely. As a family member, I cannot tell you how wonderful that feels! Knowing my loved one is treasured, well cared for and SAFE even when “we” aren’t there silenced any guilt, sadness or fear when it was time for me to go for the day, etc. My Mom and I are truly at peace. As the daughter, I am just as concerned about my Mom’s welfare as Dad’s. Mom was suffering early on. There was no rest for her before Arden Courts. She’d lost weight, wasn’t sleeping, couldn’t shut her brain down, and was just miserable. I am THRILLED to report that Arden Courts handed Mom HER life back!!! Yes, she visits daily~ but she is greeted with the funny stories of Dad’s antics and information as to where she’ll find him, because he is never in his room!!! He enjoys the activities and thinks Carol, the Activities Director, is one of his best friends, a title she relishes. Mom often visits at lunchtime as Dad doesn’t always like to eat by himself. Many times, the aides have remembered he doesn’t care for this or that, and have made substitutions for him that we didn’t ask for, but appreciate greatly~ because the result is his eating improved! They just get it! They pay attention, and care! Of course my Dad is special! Of course he deserves such personalized, genuine care. But EVERY resident is treated with this care and respect. I marvel at the staff, and take every opportunity to say so. They’re always grateful to hear the feedback, but without fail, my thanks is met by another funny story of an interaction with Dad. I am incredibly grateful. Like I said, LIFE CHANGING!!!

Arden Courts of Anderson has provided a home away from home for my husband; our family was not prepared to make major decisions regarding his long term care months after the diagnosis. We had little to no knowledge of living conditions needed and designed with someone with a brain disease in mind. When his world was no longer our world, and our world was no longer his world,Arden Courts provided the information to make the decisions needing to be made. Arden Courts is exclusively a memory care facility; all staff members are educated and trained to professionally and lovingly provide care for the resident and the family. Residents can comfortably and safely enjoy several neighborhoods and a beautiful garden area with a quarter mile walking path. Staff members monitor spaces to insure residents are safe at all times. Meaningful and appropriate activities are provided 9:30 AM to 7:30 PM daily; residents do not linger in rooms or sit in front of TV., Meals are prepared in house and served in small dining rooms; aides support residents needing help during mealtime., Staff members are trained in all aspects of care and because they all have walkie talkies, they can request needed staff support immediately when necessary . Staff members are engaged with residents and families; they genuinely care for each resident as well as family members. We have never had any staff member too busy to quickly assist or communicate with other staff the need for additional support. Residents are family.. when the time comes that family can no longer provide the care and safety needed for lived one, Arden Courts can professionally assume this responsibility with individualized care for your loved one.

WOW! A place that finally does memory care right. I toured 10 other places for my mom. I started with Arden Courts and ended with Arden Courts. There really is no other place out there that compares to the quality of care they provide. The first time I met with Alicia and Shannon I knew I was in the right place. They both really care for their residents, and it shows. All the employees there are so welcoming and helpful. You can really tell the difference. If you're looking for memory care for a loved one, save yourself time and look no further.

I live six hours away from my sister in Cincinnati who has been living alone with dementia for years. When the time came that I had to move her to memory care, I had to quickly find a facility that would accept both her and her beloved dog. I feared it was impossible, but then I found Arden Courts. They assessed both her and her dog in her home without alarming or upsetting her. They then coached me and my family on how to admit her to the facility in a way that she could accept. We never thought she could be happy for even a single day in a facility, but to our amazement she accepted the change and now tells friends and family that she is happy there. She is highly functional, has made friends, and is thrilled to have her dog with her to enjoy the walking path. I attribute her happiness to the staff. They have been wonderful in learning all about her and tailoring her experience to match her interests and personality. No human enterprise can ever be perfect, but the staff at Arden Courts truly care about the residents, from the Executive Director, who helped admit her, on down. Several key staff have worked there for years. The facility is exceptionally clean and I’ve never smelled the dreaded “nursing home smell” in all my visits. I’ve also witnessed many moments of patience and kindness that caregivers have shared with my sister and other residents in a working environment that can be incredibly stressful for all. My sister, family, and friends are so fortunate that we found Arden Courts in our time of greatest need. I'm grateful to all of the staff for the excellent work they do.