ASSISTED LIVING & WELLNESS - HOLLY

My father lived in the memory care unit at Arcadia Gardens. The staff were incredibly kind and attentive. He was not able to walk or feed himself and they took care of his needs with compassion and maintained his dignity to the end of his life. The facility was clean and carefully maintained. Our family always felt welcome and valued when we visited. I’m very grateful that we found Arcadia Gardens.

DO NOT SEND ANY LOVED ONE TO LIVE HERE!!! None of the staff cares about their residents. They put on a really good show when visitors are present and when they invite family members for events but the lack of care they have for patients when no one’s around is just inhumane. Their is no empathy towards their residents for the amount of money we are paying for their care is just unacceptable. Most of the staff looks unqualified and I even wonder if this place allows their staff to work with the appropriate credentials. Everytime I visit my father it always seems like they can never get a staff member in a reasonable amount of time. At this point I feel like me and my family have provided more care to my father than all the staff in the entire building can do. I don’t know if these employees are not happy working here in this run down retirement home but they shouldn’t work a heavy care giving related job or any job in health care if they are going to neglect their patients. I can only wonder what goes on when the residents family members are not present. I hope every resident in this place gets recognized and the help they deserve from this abusive and neglective nursing home. This place needs to be investigated and I bet it will no longer be around afterwards. If you love your loved one you will not make the mistake of believing this place and what they can offer. They do nothing but deceive so they can get their money

I was invited to the thanksgiving lunch at Arcadia Gardens where my dad Robert lives and it was truly a great experience. The decorations were beautiful, the music was amazing, and you could really feel the effort the staff put into making the lunch special. I especially want to recognize Flor the Memory Care Director and her team. They were so warm, attentive, and caring with all the residents. You can tell they genuinely love what they do and it means a lot to families like mine. Overall it was a great time and I’m grateful my dad is in such a caring community.

Had a concern with my mom's biling so I took some time off to come speak with Arcadia Gardens Accountant Alice she works in the billing department. I just wanted to say what a pleasure it was to speak with her. She was very knowledgeable and she answered all my questions. She was very helpful. And I left the facility at ease. It's nice to know when you have a problem that they address it quickly and are so helpful all the way through. Thank you for being so kind to me and taking great care of my Mother. Hats off to Arcadia Gardens.

My Dad spent his last years at Arcadia Gardens the quality of care and attention he received in the Memory Care unit was excellent, from the moment he arrived the staff make him feel comfortable and at ease. A very special Thank you to Flor and her caregivers , my dad loved you all and so do I. my husband and I thank God that we were blessed to have my dad's last years spent with caretakers that loved him, and gave him the best care possible.