BAY HARBOR MEMORY CARE ASSISTED LIVING OF MADISON

My mom moved into Sonnet by Tennyson a few months ago. Moving mom from her own apartment into assisted living was hard. We looked for a place that was clean, had great meal plans, activities, and caring staff. Sonnet has been absolutely wonderful and fits the bill perfectly. I cannot say enough about the caring staff of the 2nd floor who are always so kind to my mom. They look out for her and she frequently comments about how nice everyone is to her. The entire staff is outstanding and my family is very happy with the transition. The building is beautiful and the food is good but, most importantly, mom is happy and in a wonderful environment. I checked out quite a few facilities and, let me assure you, Sonnet is a winner!

My mom has been a resident of Tennyson, now The Sonnet, for four years. The current administration and staff is beyond compare. My mom came as a resident to the assisted living floor. She was moved to Memory Care just over a year ago. She is now in her final days/hours of life. She has been treated with dignity, care, and kindness during this difficult time, as have I as I have been keeping vigile by her side. I see the more able residents engaged in activity, discussion, and see the true sense of community the current staff of The Sonnet have worked so hard to create. I wish my mom was able to be a part of this great place. I highly recommend having a loved family member call this home. All staff, from the top down, have made this time comforting for us.

I can’t speak highly enough about The Sonnet at Tennyson Assisted Living & Memory Care. From the moment we walked in, we were welcomed with warmth, compassion, and professionalism. The staff truly go above and beyond to create a safe, caring, and engaging environment for residents. What stands out most is the personalized attention each resident receives. Whether it’s a friendly caregiver remembering a favorite snack or a nurse taking extra time to explain medications, it’s clear that everyone here is treated like family. The memory care unit, in particular, is thoughtfully designed and staffed by individuals who genuinely understand the needs of those living with dementia or Alzheimer’s. The community is always clean, beautifully maintained, and filled with light and laughter. There are daily activities to keep residents mentally and socially active, and families are regularly included in events and updates, which gives us real peace of mind. The leadership team is approachable and responsive—they genuinely listen and are always striving to improve. Choosing a care facility for a loved one is never easy, but The Sonnet at Tennyson has made this transition so much smoother for our family. Thank you to the entire team for your dedication and heart. We are so grateful!

I have two parents living at Tennyson Senior Living Community, one for 4.5 years and the other for two years. Industry wise staffing is an issue for resident assistants. Tennyson offers incentives to their staff to maintain a workforce. I do worry about burnout of the staff. The housecleaner on second floor is kind and does an outstanding job. The executive director and activity director are top notch in keeping seniors stimulated (bus trips to local stores) etc. The facility has so much potential. They celebrate birthdays, holiday events, bring in musicians and engage with residents. Communications are good and the internal leadership staff are approachable and work through difficult issues. The current nurse is dedicated and well liked by families, staff and the residents.

Tennyson Senior Living has always been a really nice facility with great communal spaces, beautiful views and new modern accommodations. Under the new current management there are some really caring and exceptional people. Here are three that I have interfaced with personally that provide excellent care of my parents: Julie - Activity Director. Julie is kind, compassionate and caring. She has put together a really great combination of fun, social and personal activities. (Movies, bingo, games, book club, happy hour, jewelry making, card playing, nail salon, crafts, and road trips.) Julie is energetic, smart, creative and actively recruits the patrons to participate in the activities. Her level of commitment and passion is readily apparent. I can't tell you how wonderful it is to see my Dad and Mom doing some of Julie's fun activities when she posts them on Facebook. (Check it out!) Julie is a major asset to Tennyson Senior Living. Thank you, Julie. Thank you for making Tennyson a warm, active and inviting home for our folks! You are a wonderful, vested professional and we are blessed to have you and the high standards that you achieve!!! Cathy - Marketing Director. Cathy is the most actively involved Marketing Director that we have seen at Tennyson. She is connected to the residents and has created a warm, inviting environment. Her energy is amazing. She has worked to warm up the dinner area with softer lights and has created venues that are warm and inviting. She and Julie have created beautiful seasonal decor and big events such as Casino Night and Candy Canes & Cocktails - beautifully appointed and fun-filled events. It was wonderful to hear all the residents singing Christmas Songs together and playing Jeopardy during a Holiday celebration. Thank you Julie for caring about the residents at Tennyson, and making it a place of enjoyment for all the lucky Seniors. Mary - RA. Mary is a kind, professional and highly skilled RA. She establishes a high standard of care and attentiveness. She is very thorough in her work and is responsive to family concerns and is compassionate toward the residents. Mary is an intuitive and excellent communicator. You know that she is keeping a close eye on the residents. She is vested in keeping a positive environment and responds immediately to special requests. I hope in the future that Tennyson Senior Living is able to staff more RA's like Mary so that the residents have even more consistent quality and attentive personal care. I must add that all three of these excellent professionals have personal, frequent and vested conversations with our family members and respond, pivot and apply changes to provide top quality care. What more can I say? We have happy, contented, quality care for our two dear and highly loved parents. Thank you Julie, Cathy and Mary! You truly are the best!