Beacon Crest Management of Draper, LLC

We moved my father in about three months ago. He can be a handful with his dementia and occasional grumpiness. The people at Beacon Crest are just fantastic in how they deal with him and the things they do for him. The food is amazing and made from scratch daily. The building and rooms are just top notch and beautiful. We have been extremely pleased with every aspect of our father's stay there. I took the time to tour more than a dozen assisted living and memory care facilities across the Salt Lake Valley. Nothing compared to Beacon Crest. The great impression from the tour was backed up with the care my father has received. Our entire family is comfortable that he is in a great place and well taken care of. Thank you Beacon Crest!!

Choosing Beacon Crest was the biggest mistake we made regarding my 87 year old grandma's care. We did our research and chose Beacon Crest because of our interviews with the staff, the fact they had a chef, the rooms were nice and because we were told that if my grandma needed additional care they could provide it. What we learned was Beacon Crest is full of empty promises and what is pretty on the surface is NOT what really happens at all. I believe lipstick on a pig is the correct expressionm My grandma was there for only 5 1/2 months in that time things started fine routine care and things were ok. It only took 2 1/2 months for things to start going bad. First we found out that some their med techs were only 17 years old (they are supposed to be 18) and told us they were trained by their administrator who is NOT a medically trained person. So we were not willing to let them give her her medications which made the admins very angry. We came 2x daily to make sure she had her medications. Then there was night she fell out of her bed, they let her fall on the floor - no one knew how long, because her life alert wasn't on for her to push and when a CNA came in at 4:30 am to change the kitchen garbage then bathroom garbage then found her on the floor. Just put her back in the bed didn't call a nurse or let us know she was was hurt (which she was badly). Thankfully we had cameras in the room and were able to see how all this transpired because they didn't disclose anything. My aunt thankfully saw the camera went and checked my grandma and grandma was complaining of pain in several places. She was able to rest for a bit but later in the afternoon the pain increased and when my mom got there a few hours later my grandma was crying in pain. The CNAs said Courtney the administrator told them that "she was ok" my mom and aunt called the paramedics and the paramedics were very concerned that they hadn't been called earlier by the care center. She had bruised ribs a terrible bump on her head and pretty bad bruises. Thank God it was nothing worse. Beacon Crest told us it would be $90 to transport her back home from the hospital (their shuttle and assistance) never heard of a care center charging a resident for transport. We brought her home. After this the problems just got worse. *Not regular toileting at one point 36 hours without changing (my grandma is 87 years old in an assisted living and needs help with this) lack of help with toileting and hygiene cause 3 UTI infections which are so dangerous to the elderly. *we were told by a CNA that Courtney told them they were to do nothing for her *her health progressively got worse. Yes we know she is old but there was drastic lack of care and empathy - I cant imagine how bad it would have been without the cameras *every single medical order including home health had to go through Courtney (administrator) again NOT a medical professional Sept 15 my grandma received an eviction letter stating that she needed too much care and that we refused to let them administer medications. Very important - as stated above - we were going 2x daily to give my grandma her medications. This wasn't about medication, this was because Courtney didnt like that they weren't giving the medication. We also documented all medication given on a chart for Beacon Crest. Also, in the contract it stated if she needed additional care they would and could provide it but she was evicted with 30 days notice to find a new care center. Side note I didn't even get into the inappropriate activities like wet T-Shirt contests for the elderly (4th of July) or swimsuit contest (July 5) or the 6 weeks after that with absolutely no activities. Please look out for your loved ones and DO NOT send them to this awful place that harms, neglects and exploits the elderly.

Words can’t describe how wonderful Beacon Crest is. My parents moved in there almost 3 years ago. My dad passed earlier this year and my mom has remained there. The staff, from Courtney and Julie to the CNA’s and nurses on staff are all wonderful truly caring individuals!! I would 100% recommend Beacon Crest to anyone who is looking for an assisted living facility for a loved one!

This facility has been such a blessing for my grandma. She feels so loved and cared for every day, and it truly feels like a home. We were looking for a place that wasn’t like a typical assisted living place because it only has 19 rooms so the staff are able to give her so much personal attention. Plus the staff genuinely care about her. From the chef cooking fresh meals in front of them to the thoughtful activities, everything is done to make the residents feel special. I couldn’t ask for a better place for her to be! Thank you Beacon Crest!

We found a gem when we found Beacon Crest Assisted Living for my parents! We were moving them here to Utah from their home in Michigan, so they could both receive outpatient cancer treatments at Huntsman Cancer Hospital. We had a lengthy long-distance discussion with Dave Meredith, an owner of Beacon Crest, and we were impressed with the passion he showed about what they could offer us. My parents chose a lovely corner suite with one bedroom, a bathroom, and a separate living room with a kitchenette. It was just the right size for two and full of light from the numerous windows. The chef-prepared food, focused on in-season produce, was delicious, and we had many opportunities to have family meals there with my parents. Each of them needed different levels of assistance with activities of daily living, but it was important to them to stay together. The Beacon Crest model was perfect for that situation as they offer multiple care levels in addition to the base rent. During the course of their stay, they both took advantage of the visiting nurse and visiting physical therapist, and, ultimately, they both opted for hospice care in their own space. Communication with the staff about their wellness was very good, and the response time from the CNAs was very quick when they needed assistance with anything! Following my mom's passing, my dad said to me, "I think I'm right where I need to be!" He enjoyed having a fitness room he could use daily, because he had always been active. He found very caring friends among the other residents and the staff, and really enjoyed interacting with them during the scheduled activities. They could go for walks, take bus rides, celebrate holidays, and play fun games that were both mentally and physically stimulating. Musical groups were invited in for their enjoyment, and they even have a hair salon! We all thought Beacon Crest really was the perfect place for both of them!