Bickford Of Carmel

Gave a refundable deposit to reserve a room for my sister. We chose another facility who I gave a 5 star review. I've waited more than 60 days for a $500 refund. Jennifer Hodge has given one excuse after the other. TERRIBLE. Forced to file in small claims court for the refund.

The Bickford of Carmel has been such a blessing for our family. It truly feels like home, and the staff go above and beyond to care for my mother-in-law with kindness and compassion. They treat her like family, and that gives us so much comfort and peace of mind knowing she’s surrounded by people who genuinely care.

This facility is nicely run with a caring executive and nursing staff. The building has a home-like feel and it’s obvious that the residents are treated like people and not just numbers on a spreadsheet. The activities coordinator does an excellent job encouraging residents to participate and engages with family. The nursing staff, specifically in the memory care unit, do a fabulous job watching over and caring for their residents. It takes a special kind of person to handle dementia patients and Bickford of Carmel’s staff does not disappoint! I Highly recommend this facility.

We like Bickford of Carmel very much. In our experience it is just the right size, resulting in a friendly, homelike atmosphere. The food is nutritious and delicious, and the staff is caring and competent. The activities director has just outdone herself yet again, this time with the splendid Olympics party she created for the residents. (The laughter and celebratory cheers are likely still ringing in the common area and the bistro.) The administration is open and welcoming, eager to work through any concerns brought to their attention. The new landscaping is attractive and inviting. This assisted living and memory care home really is a good place. My husband and I recommend Bickford of Carmel highly.

I do not have a loved one at Bickford. I was hired to paint a custom mural around a door that residents kept trying to wander through, and often setting off the door alarm. I was really impressed by Bickford Reserve. I listened to the nursing staff care for the elderly for almost 6 hours while I painted, and they were so kind. One nurse sat with a lady for awhile and talked to her about her family photos and old memories. She joked with her about her own life and spoke respectfully, and joyfully. She didn't speak to the elderly woman like a child, but more like a loving grandchild. I heard them help and serve two meals, keeping them content, and helping them with their silverware. The facility, was just amazing. I wish my Grandparents had been able to be given such a wonderful home for their end of life. I was happy to be part of making their lives safer and more enjoyable.