BROOKDALE COLLIN OAKS

We have been very pleased with Brookdale Collin Oaks since my mom moved in six months ago. All of the staff seem to really care about the residents. They go out of their way to get to know the resident and their family. I feel very comfortable with the staff at Brookdale Collin Oaks caring for my mother. The facility is clean and spacious and mom says the food is good. She is happy to call Brookdale Collin Oaks her home.

Just wanted to share my experience with Brookdale and a particular staff member named Deborah. Our dad has dementia and he has been a resident here for 8 months. Everytime I visit Deborah takes extra time to talk with us,and answer all of our questions. She is incredibly caring and is always engaging with the residents. Her compassion goes way beyond anything we could've hoped for! It's not easy when the decision has to be made for your loved one, but I have no doubt that Brookdale is where he belongs. Thanks to Deborah and staff it has been a pleasant experience.

As the Executive Director of the facility, Laura Evitts sets the tone at Brookdale by being available, responsive, friendly, and helpful! She and the rest of the staff have gone above and beyond to help our family and my mom so she is happy and comfortable. It is impossible for everything to be perfect all the time but any issues that have come up have been addressed quickly. My mom is happy to be at Brookdale Collin Oaks and I really feel like they are happy to have her there.

We had to transition my Mother in Law into the memory care community at Brookdale Collin Oaks and the staff has made this very hard time much easier on our family. The nurses and front office staff have been amazing and have cared for my mother in law like they would their own family. They have gone above and beyond to make sure she is comfortable and well taken care of. The staff is very professional and the community is very clean and well maintained. I highly recommend this community.

My Mom has lived at Brookdale-Collin Oaks for a year. It has been a very good experience. She is well cared for, the staff are friendly and seem to genuinely care about the residents. My Mom has slight dementia, is hearing impaired and has a speech impairment, yet everyone is very patient with her. They take time to greet her, speak loudly in her ear so she can hear and understand, etc... Of particular mention is the activities director, Lola and the concierge, Pam. They both look after Mom and makes sure she is involved and Mom seems to have a special connection with each of them. At her previous residence,Mom was unwilling to leave the facility on excursions. However, at Brookdale-Collin Oaks, the staff there has earned my Mom's trust, and now she leaves the facility often for activities and looks forward to the next outings. Great job!