BROOKDALE FLAGSTAFF

Excellent experience for my brother who was here for two years and needed assisted-living care. Always clean, professional and caring. Very grateful to have his care here.

Brookdale assisted living in Flagstaff truly goes above and beyond for their residents. They’re incredibly interactive with both the community and people who live there. The memory care team consistently engages residents in meaningful outdoor activities. I love that Brookdale makes sure everyone has an opportunity to go on trips, enjoy restaurant outings, and even participate in fun movie nights they really do put the “living” back into senior living. The staff and caregivers are warm, caring, and always willing to go the extra mile to ensure residents receive the attention and support they need. Brookdale Senior Living in Flagstaff may not be the fanciest or biggest place in town, but this small, cozy and quaint community has the love and quality of care that goes unmatched!

If you can get your loved one into Brookdale Flagstaff, do it! The care provided along with the communication & regular updates on your loved one is second to none. You won't be disappointed.

I wish to address the recent one-star review submitted by an individual named "Patty." This reviewer is dissatisfied because she lacks authorization to receive HIPAA-protected information regarding my father, who is currently a resident. I want to express my sincere appreciation for the staff at Brookdale Flagstaff, who have consistently demonstrated compassion, professionalism, and transparency in their communication. Multiple employees have gone above and beyond to assist my family. As I manage my father's affairs from 600 miles away, I have received unwavering support from the entire team on a weekly basis for the past six months. From the initial video walkthrough tour to a recent hospitalization, the staff have been an integral part of my support network. They have taken the time to familiarize themselves with my father and me, consistently remembering our names and the specific details of our circumstances. I have been there in person; it is clean, homey, and all the staff are welcoming and take their safety responsibilities seriously. THANK YOU to Daniel, Bobby, Amy, Taryn, Crystal, and Vanessa. I am going to hug you all the next time I am in town!

My dad was in a different assisted living/memory care facility before he passed and that was an unpleasant experience for several different reasons. In the years after my dad passed away, my mother became severely depressed and withdrawn and not able to physically take care of herself effectively. About 3 weeks after moving to Brookdale Flagstaff, my mother had a stroke. Because of the alert staff at Brookdale, my mother got immediate medical attention and transportation to the hospital where she received a shot that likely saved her life. Mom now has cognitive challenges that make her very self conscious. Brookdale staff is aware of this and they have never made her feel uncomfortable or "labeled". That means the world to me! During the three plus years mom has lived at Brookdale Flagstaff, she has returned to her cheerful, outgoing self. Her overall health is significantly improved because her physical and emotional state have been supported and she is living her best life. This is something I could not have imagined five years ago! I personally credit Brookdale Flagstaff for improving mother's well-being to a level that is prolonging her life and increasing her enjoyment of her life experience. That is priceless. I highly recommend considering Brookdale Flagstaff if you have are in search of a facility that truly makes an effort to give the best care. Michele