Brookdale Morehead City

If you're looking for a community that feels like home, Brookdale may be the place for you. Over the years Home Instead has cared for Clients safely at home for as long as possible. Many times we've helped Clients transition to Brookdale Assisted Living or Memory Care, when staying at home was no longer an option. Thank you Brookdale for being a community for trusted care. I encourage anyone to call Jill and set up a tour. Jill is a wealth of knowledge and has the heart for helping Seniors find their way "home".

They lose medication. They discontinue medication without doctor's approval. They are staffed the bare minimum state standards. The food is slop. If you call them out on their errors, they send a letter threatening that you will be banned from visiting your loved one! They are not concerned if your loved one pulls the cord (alarm) the morning after being in the hospital and no one shows up for 5 minutes. When asked about why it took so long, the fill-in Executive Director said, "That's not long to wait, I'd be concerned if it were 15 minutes". This was the morning AFTER MY MOM WAS IN THE ER FOR SEVEN HOURS BECAUSE BROOKDALE DOESN'T PAY ATTENTION TO THEIR RESIDENTS. The staff complains that they're working 16 hour days, six days straight. They verbally abuse residents. They used dementia to discredit my mom when she had a negative experience with one of the staff verbally abusing her. But, oh they're so sweet when family is around.

My husband was in memory care and received such kind, patient care. Not only was the MC staff outstanding, but throughout the facility, staff was warm, helpful and efficient! This was an excellent choice for memory care!

Placed my mom in the memory care unit there today. A very very warm welcome when we arrived. Staff top notch. Great interaction with my mom and my wife and myself. I feel that she will be taken care of with compassion and caring.