BROOKDALE NORTH RICHLAND HILLS

Renee the nurse is very disrespectful will discriminate against her employees if there is a problem she will not address it. She very non confrontational. I wish the best luck to her med techs she a two-faced.

My father has been in Brookdale Assisted Living in Richland Hills for several months. The care he has received has been great. I told them when he was admitted that he would not leave his room, but they have gotten him out to eat and now he is participating in games and exercising. He had to have surgery, and we put him in rehab at a different facility. He was miserable and was not improving, so we moved him back to Brookdale. He is now able to use his walker and is participating in activities again. He is happy. What has surprised me the most is how much they care. When he was in the hospital and rehab, they were calling to check on him and even came to see him. They helped all of us during a rough time.

Brookdale N. Richland Hills cares for my 95 year old Aunt. She isn’t treated like a resident but as a member of the family. The staff are all caring and loving. The community is beautiful and very clean.

We looked at 14 places when trying to help our parents find their assisted living home, and took them to tour 4 of those places. We are so glad they chose Brookdale North Richland Hills on Emerald Hills Way. The facility is very comfortable for them. The staff are exceptionally caring and they treat you like family. It's a great comfort to know our parents are being well looked after. The food is very good. The community of residents are very welcoming. Our parents love the many social activities they provide. Since being at Brookdale we see our parents thriving! Thank you Brookdale for helping our parents transition from living at home to living where they can get the exceptional care they need.

My mother has lived in this facility for nine years and we are very happy with Brookdale NRH. The building is clean, sunny and bright, and well maintained. Her two room apartment is spacious. The food is very good. We love the flexibility built into the dining room hours, mom can eat whenever she's hungry, instead of within a prescribed hour. There are many food options for every meal, something for everyone. As with all facilities, there is turnover in aides, but we have received excellent, compassionate care with each. The administration is very interested in quality service for the residents, and if ever I have had an issue, their response has been immediate. I highly recommend Brookdale NRH.