Brookdale Oswego Springs - Portland

If you care about your elder loved one- do not let them move in here. In a short time we have seen significant turn over in staff, unresponsiveness, not enough staff to support the residents. They talk a talk but the care is terrible and they are bad at communication, they forget things all of the time and do not provide a high level of care for their residents. The facility is nice, it is clean, but the care is terrible and the cost is high. If I could rank them negative, I would. There many better places in the Portland area.

If you care about your elder loved one- do not let them move in here. In a short time we have seen significant turn over in staff, unresponsiveness, not enough staff to support the residents. They talk a talk but the care is terrible and they are bad at communication, they forget things all of the time and do not provide a high level of care for their residents. The facility is nice, it is clean, but the care is terrible and the cost is high. If I could rank them negative, I would. There many better places in the Portland area.

I have had several opportunities to observe both staff and residents. The staff scheduled my music group, VOXANOVA, to provide several evenings of music entertainment for the residents. It is evident that the staff truly care for the residents. When a staff member was considering including our music as part of an upcoming celebration, the staff member consulted with one of the residents to help make the decision. During our performance I had the opportunity to observer the staff interacting with residents. It was evident that everyone is treated with respect and care. The facility is beautiful and well maintained. A very comfortable setting. It is evident that the residents feel very comfortable in this setting. I enjoyed my time visiting with both staff and each member I encountered. A very positive experience.

I have had several opportunities to observe both staff and residents. The staff scheduled my music group, VOXANOVA, to provide several evenings of music entertainment for the residents. It is evident that the staff truly care for the residents. When a staff member was considering including our music as part of an upcoming celebration, the staff member consulted with one of the residents to help make the decision. During our performance I had the opportunity to observer the staff interacting with residents. It was evident that everyone is treated with respect and care. The facility is beautiful and well maintained. A very comfortable setting. It is evident that the residents feel very comfortable in this setting. I enjoyed my time visiting with both staff and each member I encountered. A very positive experience.

My uncle suffered a traumatic house fire which left him seeking a new residence. The entire Brookdale staff was extremely sympathetic and understanding and made his transition seamless. The meals are excellent and our experience with the Sales Manager and Executive Director have been stellar all around; they are responsive, caring and efficient and I feel that they genuinely care about the well being of my uncle.