Brookdale Roanoke
Location
Amenities
Ratings & Reviews
3.8
out of 5
Based on 21 reviews
Reviews (5)
Terri Snider
I highly recommend Brookdale for anyone needing care for their loved one. My father is safe, cared for, loved and truly happy there. I never have to worry about him. My family could not be more pleased with Brookdale. They have been a true blessing for us.
Wendy Cummings
Having my Aunt at Brookdale Roanoke is like having her with family. The decision to move her into a memory care facility was very difficult, but with every conversation I had with Brookdale Roanoke, it became very clear that this was the place for her. Quality of care and the quality of the staff is above the bar! I am so grateful for each and every one who have helped make the transition as smooth as possible. My Aunt misses her home, but loves being at Brookdale; she loves the staff and enjoys all the activities they provide. It is home away from home!
Renee Kidd
Brookdale Roanoke is a wonderful place for mom or dad. The staff is friendly and very connected to residents. Currently, my mother-in-law is residing here, and we are very happy with her care. My mother (who has passed) was a resident there from 2009-2011, and was well taken care of. The nurses and the office staff are very easy to work with you on requests for your loved one. I would recommend Brookdale Roanoke to anyone who is looking for Dementia care in the Roanoke Valley area.
Deborah
It was a difficult decision to place my husband in a facility when we could no longer care for him at home. Tom, the Marketing Director, spent a great deal of time helping me through the process, answering my questions, and making me feel comfortable about the decision. Aaron, the Executive Director, worked to make my husband welcome and comfortable. He really got to know and appreciate him. Aaron continues to check in with my husband and monitor how he is doing. Finally, I cannot say enough good things about Amanda and her nursing staff. She is caring, thorough, and involved in every aspect of his well- being, mental and physical. She put in many extra hours checking on him and insisting that he get the best care when he was hospitalized, which eased the burden and worry I carried. How wonderful that even when he isn't physically at Brookdale, he is stilled being watched over! They are all caring, able and involved. I am grateful beyond measure to be on this journey with the staff of Brookdale.
Nancy Scharf
My sweet mother-in-law lived at Brookdale for over 3 years until she passed away this December 2018. The Brookdale staff was always kind and caring to her and to me. The management team was always available to discuss any worries or concerns I had. They truly loved and cared for my mother-in-law like she was their grandmother. Another plus was the size of the facility. It is smaller and I think folks there get more personalized attention. It was the BEST memory care facility that we ever dealt with.

