BROOKDALE SHADOWLAKE

Passingby with a friend. This is my impressions as convayed by him and I trust him. But, you know me. I am a details guy! So another visit is due, with images and videos, and my own judgment on those stars. But, its important to mention. Out of what I saw, and im a very, very observant person. This is a 5 star place. Wally Jo's "tentative " THUMBS-UP

I toured the community shopping around for my parents who are not sold on needed assisted living yet. I loved the cleanliness, friendliness of the staff. But what sold this community was residents. They looked engaged. I will definitely revisit when parents are ready for a move to an assisted living setting.

Think long and hard before you allow a loved one or family member to move into this facility. The staff has a high turn over rate, the food is institutional style and menu rotation is minimal....Alice's Chicken Salad was on the menu for 3 years. The call button pendant system to get an attendant to help is least desirable...very hard to depress the button to alert the need for help. The rent is extremely high for the services offered. Social Director is not able to help residents get to planned events and doesn't have enough help to manage all the wheelchair residents.

We have been so very pleased with Brookdale!! We moved my mother-in-law to Brookdale Memorial City in January, and was so impressed with the facility and the entire process and transition of move in. Unfortunately, she had a fall and broke her hip and was needing a much higher level of care, so another search began. We looked at many places before visiting Brookdale Shadowlake, and were very discouraged, until we showed up here! As soon as we had our tour of Shadowlake, we were positive this would be the best fit for her. We have been so happy with her new home. The facility is clean, efficiently run, and well maintained. I would recommend starting your search at a Brookdale property before going anywhere else when searching for a home for your loved one!!

I have lived at Brookdale Shadowlake for 11 years and I am quite satisfied here. We have a wide variety of activities. There are many ways that residents can contribute to the community. Management is accessible and is quick to act on complaints and suggestions. For many years I have been able to serve as a Resident Advocate and have had input in many areas. This has been important to me, and there is always room for others like me. The Caregiving staff is cheerful and helpful. The food is above average. Our buildings are kept clean and our grounds are well tended. New group activities are tried out all the time and assistance found for individual activities if requested. Anyone looking for a relaxing well cared for community would like it here.