BROOKDALE WEST ASHLEY

If I could give zero stars, I would Loved ones son daughter wife beware of this facility I have seen things with my own two eyes. This place is horrible. Staff on phones, housekeeping on phones no cleaning absolutely rooms were horrible. Bathrooms were horrible , staff horrible to clients when their shift change everyone leaves the floor. Client had fell hit their head. Nobody was around. then lied to the EMT.

The support of the staff and their caring attitudes are so amazing! We are very happy with her choice to call Brookdale West Ashley home!

My father just moved into Clarebridge, the Memory Care portion of Brookdale West Ashley. Melissa (Sales and Marketing), Michelle (Sales Assistant) and Wilson (Executive Director) were all wonderful and very inviting. The Caregivers all seemed compassionate and understanding of my father's need and transition. It took 5 years, but because of Melissa's diligence and follow up, we were able to get him there. Looking forward to a continued good experience!!!!

Always viewed any facility like Brookdale as scary place and not a place I would want to be or send a family member. However, Brookdale has forever changed my mind. I not only feel comfortable with the idea of any of my family members being a resident, I myself would feel very comfortable being there, if the necessity was that. I am grateful 🙏 for all you do. Thanks

This is the second memory care facility I've had my mother in. The other was in Tega Cay, SC. This facility is cheaper and has provided a better level of care and service that prior one did. The staff are friendly, responsive and I've seen a dramatic improvement in my mother's health. Keep up the good work