Cadence at Wake Forest

Friendly staff, beautiful facility that is well maintained

I would not recommend Cadance Assisted Living based on my experience. The level of care and attention to residents is far below what is promised. Staff often seemed overwhelmed, unresponsive, and at times even dismissive of residents’ needs. Communication with families is very poor — updates are inconsistent, and it often feels like you have to chase them down just to get basic information. The facility itself might look nice on the surface, but behind the scenes, the environment does not feel nurturing or supportive. Meals were often late or lacking in quality, and cleanliness in common areas was not maintained consistently. For a place that charges as much as they do, I expected professionalism, compassion, and a higher standard of care, but unfortunately, that was not the case. If you are looking for a safe, attentive, and truly caring environment for your loved one, I strongly suggest exploring other options before considering Cadance.

Our experience at Cadence at Wake Forest was incredible due to their communication and responsiveness. The staff were very personable and genuine with us and our mother. They actively try to engage each resident, which helped our mother to become part of the Cadence family.

My father had been at The Carillon (now Cadence) for almost five years. He recently passed away but we couldn’t of had him in a better place. He was extremely happy here and the staff always treated him with caring kindness. It is always a hard decision to put your loved one in a facility. There is reassurance for our family that his last years were very happy. Our father was a big eater and loved the food. It is now even better since Cadence took over. All in all a good experience and we would definitely recommend.❤️

Couldn't be happier with our decision to move my mother into Cadence at Wake. It's a beautiful community with a friendly staff that immediately made us feel right at home. We searched about 4-5 other communities and nowhere came close to Cadence. If you're looking for an assisted living in the Raleigh area, definitely come check them out. 5 stars isn't enough!