Canyon Creek Memory Care Community

I can't express my gratitude enough for the care that Canyon Creek has given my Dad. The caregivers are kind, there are sufficient staff in attendance to attend to their patients' needs, they have frequent activities to fill their days, the food is excellent.. They provide a very clean, visually interesting, and comfortable environment for their patients. They are impressive, organized, and compassionate to both patients and family members.

I cannot recommend Canyon Creek enough. Marianne and the staff helped our family navigate my mom‘s admission into Canyon Creek and the minute she arrived she was loved. Canyon Creek staff know each resident by name, and they are so loving, kind, patient. I appreciated the communication from the staff each time there was a medication change or another message that had to be shared. Having never navigated memory care before, their staff gets to know each resident on a personal level. They understand when behaviors and a resident’s baseline is changing and communicated those changes to us, which was so appreciated. When my mom‘s last days were upon us, the number of staff that came by the room to say goodbye to my mom and to check on our family and offer support and a hug was heartwarming. We would not hesitate recommending Canyon Creek to anyone needing memory care for their loved one.

Canyon Creek has been an absolute blessing to our family. The staff at Canyon Creek have been so accommodating to dad’s needs from day stay to full-time care. The facility is very bright and cheery the rooms are so comfy and large. My dad loves to walk and is able to freely do so at his home (Canyon Creek). We cannot brag enough about the care dad receives at Canyon Creek. From management to direct care staff everyone is so sweet to my dad. Staff do an excellent job of supporting dad with his personal cares and that is not an easy task. Whenever, we have had a question or a concern about dad we feel so comfortable going to staff to find the answers.

You couldn’t pay me a million dollars to place another loved one here. My grandmother was placed here and they essentially put her on her death bed. She was not closely monitored as promised, even after multiple falls, and ended up in the hospital after another that was “not seen but heard” with life threatening injuries. Doctor at the hospital also let us know of past medical emergencies he found on scans that not a single family member was ever notified about. They are either severely understaffed or simply don’t care. Or both. I am very disappointed in this facility and feel bad for the other patients under this same care. I pray their families don’t go through the same experience we did.

I moved both my parents to Canyon Creek Memory Care in February of 2021. I had actually moved their belongings into another care facility, but it just seemed wrong. I met with Marianne and toured the facility. I was so relieved that they were able to be there together. After years of caring for them, I was able to give them a new home at Canyon Creek. When my mom passed away last year, our Canyon Creek family was so helpful. My dad continues to love being there. He talks about how wonderful and helpful everyone is to him. I am so thankful to everyone there!