Cardinal Care of Hope Mills

Thank you for taking such good care of my grandmother. I have so much respect for what y’all do.

My mother was here until she passed. The staff was wonderful, you could feel the care coming from them. This isn't an easy job but they did great with momma. They called me anytime something was going on, doctors appointment, her appetite, anything. My hat goes off to them.

I would like to thank the entire staff at this facility for the love and care that was given to my mother for over 10 years. You took very good care of her and I say publicly "Thank You."

So for years I used to look up to this place and it used to be one of my favorite places where my grandpa stayed at because it looked cozy so I thought my grandpa felt at home. These people are very negligent however, and this has come to my attention quite recently. My grandfather was having breathing issues and literally nobody had caught it except for my mother and they did not try to do anything about it until my mother started panicking. He had to be taken to the hospital and he could have died. When you leave your loved ones in the care of other people you place a certain amount of trust that these people will take care of them while you are not around. Sadly this trust could not be placed into the hands of these people who to me, were honestly here to collect a paycheck. My grandfather was thankfully placed into another living facility and they took great care of him until he died. Bottom line, please do not send your loved ones here and the staff were a bit rude too.

A friend needs dementia care and state support. The ARC has been a good, safe place for him as he transitions from living alone to a community home. The staff is professional and friendly, I have going there weekly for months and the team of staff members seem to manage the residents well. My worst critique is that the range of residents goes from mild to severe and it would be much more pleasant if the most severely affected could be placed seperately from the more functional members. But the ARC is not large enough or designed for this. It isn't fancy but it is safe and I would recommend it for any family needing memory care for someone suffering with dementia.