Cardinal Senior Communities Roanoke

I could spend hours telling you of the horrors of this place- my grandmother has been in 3 other facilities and we didn’t have a single problem- I’ll give you 3 highlights to make sure you don’t make the same mistake I did. They never called to let me know my grandmother was taken to the hospital- they gave her meds to restrain her and then said she was doing great- she was walking and self feeding before. Lewis Gale told me they have never dealt with a worse facility- if you love your family members - do not let them near this place.

Cardinal Senior living at Roanoke is amazing! It’s always a pleasure to interact with all of the staff! Alisha is very attentive to all residents, their family and every staff member that she leads, Jacob is not only knowledgeable in his area but is amazing with residents and family and truly enjoys participating and interacting with them. The maintenance and housekeeping team lead by John always makes sure the residents personal rooms as well as common areas are always clean and looking their best! Bessie leads the kitchen and takes pride in healthy meals for the residents! The RMA’s and caregivers are some of the best in the building! They love their residents like family! I would recommend this community to anyone!

A true home away from home with dedicated and compassionate staff who care for each resident with their heart on their sleeve. The management staff go over and beyond for the residents and families. They treat my loved one with dignity and respect and give her the best care as it was their family. Alisha is over the top the most amazing and responsive individual that I have ever met in a health care setting. She is available anytime we need her. Stacey, she is always a go getter and able to get all of our questions and concerns answered almost immediately. John, he is one that is always smiling and available when the unexpected may happen. Sandy has been great at explaining the rules and billing to us. Jacob, was nothing but great when we toured. Mallory has been nothing but kind, smiling and always asking if we need anything. Nick and Lisa are a one in a million, my loved one looks forward to hearing them and seeing them. The entire facility welcomes us, from the outdoors as we walk in being beautifully decorated for each season to the staff who warmly welcomes us daily on our visits. This facility does not have a distinct odor yet always smells great with a clean and invigorating aromas. I would hands down recommend this community to anyone.

Jacob, Alisha and Stacey have been amazing to work with as partners in care. The residents are always happy and you can tell they are well cared for. Highly recommended!

The building is clean and very well presented. Concierge and nursing staff are very receptive and amenable; very responsive and know their residents well. Alisha is always responsive to any issues and on top of any concerns. Very pleased with the community as a whole. Also, during my last visit, a staff luncheon was ongoing which was very nice to observe.