CEDAR CREEK

BEWARE they have 1 staff member per floor overnight. So 2 staff overnight for all these people. My mother sat screaming all night and no one came to help her now this morning she sounds like she had a stroke, this is the worst home I have witnessed so far. When I questioned them they hung up on me. these people treat residents very badly. Their attitudes are horrible.

So glad I found this home for mom. The staff is just an extension of your family. They are all amazing. Sandie has such a great attitude, even when mom thinks she's on a cruise ship. Melanie is wonderful at keeping her involved in activities and coming up with some pretty fun and engaging activities. There's no way to thank them enough for all that they do.

Cedar Creek Living Assisted Facility – Merritt Island, FL ⭐️⭐️☆☆☆ (2 out of 5 stars) I’m giving Cedar Creek 2 out of 5 stars based on my family’s experience with my mother’s stay and eventual discharge from the facility. In March 2025, we paid a ~$4,000 non-refundable fee. (I understand this is common). After my mother’s most recent fall in October 2025, Cedar Creek informed us she would not be allowed to return from the Hospital, and that the $4,000 fee was theirs to keep. For a family already under a lot of stress, this felt both financially and emotionally devastating. Of course, the next facility wants their $2500 non-refundable as well. $6500 of non-refundable fees within a 7 month period is a lot to absorb. When my mother first moved in to Cedar Creek, she was able to transfer on her own, but Cedar Creek insisted she call for assistance every time she transferred, and we agreed because we wanted her safe. The problem is that the facility appears to be seriously understaffed. My mother frequently waited over 1–2 hours for help — and sometimes no one came at all. On several occasions, she missed meals because assistance never arrived. Because of these long waits and her independent nature, she would eventually try to transfer herself. As a result, she fell multiple times and had to be sent to the hospital to be checked out. In my opinion, the very policy that was supposed to keep her safe, combined with inadequate staffing, directly contributed to her increased risk of falls. Another major concern was how medications were handled. Upon move-in, Cedar Creek took control of all her medications, including over-the-counter items. I was told this was required by state law. Later, while searching for a new assisted living facility, I learned that Florida law does allow residents who are capable of self-administering their own medications to do so, and in fact says they should be encouraged and allowed to if they are capable. My mother is fully mentally competent and has no cognitive issues; she was entirely capable of managing her own medications. Being told this was “state law” when it was not, at least in her case, felt misleading. Ultimately, we were forced to moved my mother to a much smaller assisted living home with only six residents. She is doing far better there and finally getting the hands-on care she needs. She is not an overly social person and normally prefers privacy. And in a smaller home, there is no privacy except in your own bedroom. But, she seems to be doing quite well, and I haven't received a single complaint in the 30+ days she's been in her smaller home - which is less money per month. With Cedar Creek, she called me almost daily with complaints, no one coming to assist, etc. If you or a loved one and they need or will need more hands-on, timely assistance, or prefer a quieter, less institutional environment, I strongly encourage you to research smaller homes and group-style assisted living settings before committing to a large facility like Cedar Creek. I really didn't think my mother would like it. But our experience showed us that a big, impressive building does not necessarily mean better care, and staffing levels and honesty about policies matter far more.

My mother in-law is enjoying her stay. The staff is friendly, helpful and they bring encouragement. She lovea bingo! Now they need to start the domino train Phase 10 games and Skip-Bo those card games can get anybody in the mood The challenge is on and they bring the encouragement to bring people together

Cedar Creek is new to my sister-in-law as of this week. I know it seems too soon to give a 5 star review but the lead up to it was important in my mind. The tour, the complimentary lunch at tour, ease of paperwork and personal attention to all details and needs. Staff came thru on first day to say hello and talk about care. I was very impressed with everyone’s job and their explanations as to what they could do to help. After the first night my sister in law said she slept good and hadn’t done that in a longtime. Thank you go out to David Dixon and staff.