CLEARWATER AT SOUTH BAY

Clearwater Southbay stands out for its compassionate, resident-focused care and welcoming atmosphere. The team is attentive, professional, and committed to ensuring each resident feels comfortable, supported, and valued. Families appreciate the strong communication and the sense of trust the staff helps build. A special shoutout to Dana, the Sales Director, who is a true family advocate. She makes the transition process smooth and seamless, guiding families with care and professionalism every step of the way. If you’re looking for a top of the line assisted living facility for a loved one in the Southbay, make sure this is one on your list.

Clearwater at South Bay has acquired an amazing team. Everyone is very friendly, very professional and always willing to help. They are very caring and treat you like family. I can recommend Clearwater with the highest confidence.

I have been working with this community for several years as a healthcare resource and have consistently found it to be an excellent choice. Dana, Barbara, Paul, Kat and Melanie are dedicated and highly professional staff members. I have referred many families to this community and would confidently recommend it to others seeking quality care for their loved ones.

Clearwater was a great place for my aunt. Joanne (activities director) and Natalie (caregiver) were our “go-to” people and they always communicated with us regularly and were so thorough. Their goal was for my aunt to find joy (which can be hard at this stage of life). The caregivers were loving, funny, and patient. Joanne took the residents out to explore places like the farmers market, the Aquarium, and restaurants. They had daily activities to keep them busy and happy. Clearwater is definitely where I would take my loved ones for good care and a loving environment.

My father spent four months at Clearwater in their memory care facility. The beginning was great. The staff (Natalie, Derrick, Devon, Melanie, and so many more) welcomed him and were attentive to his needs. I could not have been happier. Sadly though, my father’s condition worsened and they were not able to meet his needs. We had a three weeks stretch where he was sent to the ER eight times due to falls. We had to find another facility that could meet his needs and provide him with the care needed (which has resulted in zero trips to the ER.) Furthermore, we have continued to be billed for his room and memory care. I have contacted their billing department many times and have not yet received a full refund (memory care is quite costly!) and getting a response is like pulling teeth. I will say that Clearwater was great at first but the ending was not so terrific. It does leave me with a bitter taste in my mouth and I would highly recommend that anyone interested in memory care clearly consider other facilities in the area.