COLONIAL OAKS AT PEARLAND

If you care at all about your family member DO NOT bring them to this place!!!! My father has dementia he was in the memory care unit, the facility allowed a notary to come in and have my father to sign a new POA and check himself out! He has been exploited every since!

I chose this place for my mom after several tours. However, what I was told by the facility staff and what actually happened was not okay. The marketing person, Bert, was amazing. However, once she moved in, all promises were broken. They said she would be evaluated by their in-house doctor within days, but after 3 weeks, still nothing. The marketing guy said she would be reevaluated for a move from memory care to assisted living within 2 weeks; and the Nurse Coordinator said nope. That only happens once a month. They need to get their story straight. No one ever returns calls or emails except for the marketing guy. The nurse coordinator is really rude and dismissive and won’t answer calls or emails. I wouldn’t recommend. I have mom in a new place that is the total opposite of this, and I’m so grateful that I got her out of there. She is now thriving at 2 months in her new facility in assisted living and is cigarette free (after being a lifelong smoker) and walks daily. This is all owed to the amazing staff with their practical and hands-on treatment plan. Quite a contrast to the Reserve where they put her in lockdown memory care and wouldn’t move her out. I also find it very interesting that a string of short 5-star reviews have been posted in the last week from people who don't mention having a loved one living there. This is exactly the kind of thing that drove me away - smoke and mirrors.

I could not be more pleased with the experience at The Reserve at Pearland. I am very impressed by the warm, inviting atmosphere and the friendliness of both the staff and residents. The community itself is beautifully maintained, offering cozy common areas, well-appointed dining rooms, and peaceful central park. The staff are exceptional; they are not only highly skilled and professional but also genuinely compassionate and attentive to each resident's needs. The range of activities available is another huge plus. The community fosters a strong sense of belonging and offers plenty of opportunities for social interaction, which is so vital for seniors. The food is another highlight, with a variety of healthy, chef-prepared meals that cater to the dietary needs and preferences of the residents.

The staff is amazing! I had to quickly move my loved one, and the staff made the transition go smooth and flawless. My loved one is thriving, and it's only been a few days. We are so impressed with the staff, the facility, and all the activities that are offered. I would highly recommend The Reserve at Pearland to anyone who is considering an assisted living community for someone they love.

Love the staff at Colonial Oaks!!! My brother, sister and I visited several different facilities when it was time to help my parents transition into an assisted living environment. The food is good, the staff is awesome, lots of activities to keep mind and body as active as possible. Lisa and her staff are very proactive in communicating with us when necessary about our parents. My dad said that while it isn't home, it is the next best thing and they need the support Colonial Oaks provides. Family members are always welcome to visit, stay for a meal and be part of any activities.