COUNTRY LIFE ASSISTED LIVING

Country Life Assisted Living went so far above and beyond in their level of care and attention they provided for my husband's mother, whom was very ill with already complicated issues compounded by stroke and dementia among a few. They always called us, always kept us in the loop and always tried their very best to work with us and our mom to make her as comfortable as possible. May she rest in peace free of every pain she had, we know she wasn't alone in their care and it was like having and extended family with in 6 minutes of our home. Thank you for all you have done for Lula, and all that you do for the elderly entrusted in your care! The Long Family

Our love one was in Country Life exactly 1 month when he passed (Hospice informed us of him entering the final stages of death 3 days prior, so they knew it was a matter of days, not weeks or months). We were told by Chelsea that they do not prorate the monthly rent ($4600)not even for the 18 hours total he was there on day 1) and insisted that I signed and initialed the agreement and we were responsible for the upcoming month that our loved one would not be there due to them losing out by having to turn people away. Pleas note: the agreement clearly states that it will terminate immediately upon death. This conversation happened when she returned my call inquiring about the situation just as we were watching Joe being transported away. She was highly defensive and condescending and when I expressed to her that I felt that was unacceptable to charge a month when he would bot be there and they will be double dipping because I was sure they would have his bed filled in a matter of days since she expressed they were turning people away at this time. She finally stated that she would accept no less than 1/2 a months rent ($2300) for the 18 hours he was there. Due to the pain we were currently under at the loss of our love one, I interrupted her and told here I appreciated the "Grace" that she was extending to us knowing the expense we were facing and ended the call. It wasn't until after I felt pressured to pay the expense for services not rendered that she expressed her condolences to us for our loss. Please pay attention when you are signing your love one up an ensure that you will not sign that clause until a provision is agreed upon or they update their agreement to include a pro-rated option to the love ones family upon death. Zero compassion when it comes to $$$$ for Country Life.

My sister Karen Traylor is a fairly new resident. The home is absolutely beautiful! Always clean and the staff is very professional, helpful and very caring. They have gone above and beyond to get Karen physical therapy and other help she needs. I feel very blessed that we found such a wonderful place for her. The owner and the administrator are so easy to converse with and alway ready and willing to help. The staff works as a team which is very important and impressive ! Just know how much we appreciate everyone!!

The staff are awesome caring people. They treat Mom like family. The facility is clean and well maintained. Mom has been there since 2015 and we wouldn't trade them for the world. Thank you all so very much for the excellent care provided.

The owners work hard to make their residents happy, healthy, safe and comfortable in their facility! The staff are just wonderful with the residents and are always so happy to help family and loved ones, with anything they need, all while providing excellent care! If you're looking for a community like feel then this is the place for you or your loved ones!