COURTYARD AT RIO LAS PALMAS, THE

I’ve been at Rio Las Palmas for a year now and I can’t say enough good things about it. The staff is amazing from the office, the dining room and housekeeping. Everyone is always so friendly and will do anything to help you. They have daily entertainment to keep you active and involved if you want to be! The services they offer can’t be beat. If you are considering moving, Rio is a great choice!

I only have wonderful things to say about Rio Las Palmas Senior living. Although I don't live here, I frequent Rio quite often to visit one of my friends. As soon as I walk through the doors I am always greeted with a smile not only from the residents but also from the staff. The front desk is the point of contact and everyone behind that desk is the epitome of great customer service. I generally meet my friend for dinner every Friday night. The staff that serves us also is friendly, polite, and fun to talk to. They are so quick to accommodate us. Whenever I leave, I feel like I am saying goodbye to friends.

My sister has been a resident at Rio Las Palmas for the past seven years. This past June, after a difficult medical event, she moved from Independent Living to Assisted Living. Under the care of the incredible AL staff, she has made remarkable progress and is back thriving again at Rio. In particular, we are grateful to the amazing Jennifer Almendarez, the Director of Health and Wellness, who has given Ellen a great deal of personal attention and continues to extend kindnesses above and beyond the call of duty. Karen Markel and Gloria Monones have proven to be capable of problem solving and willing to help with anything. Our entire family is so grateful to the staff at Rio Las Palmas for their efforts in effecting Ellen’s seamless transition to Assisted Living. She is so happy there because of them and the rest of the staff at Rio.

Where can I even begin, my grandmother is a resident here at Rio las Palmas and she loves it and so do I. The caregivers are so sweet and caring and so helpful. They are so kind and always have a smile on their faces. You can tell when someone loves what they do. Management is great as well, everyone here is always so willing to help and answer any questions or concerns. They have great activities for the residents and even communion which is my grandmother's favorite part because it's done in the community.

After 15 years of caregiving my sister, I lost her this past June. In May, I had to make the difficult decision about where she would live after leaving a skilled nursing facility. I toured several assisted living communities in the area, looking for a dedicated, highly trained, compassionate nursing staff to help my sister thrive. After speaking with the Director of Health and Wellness, Jennifer Almendarez, her colleague nurse Karen and her staff, I gratefully chose Rio Las Palmas. I knew my sister would be in expert hands. And she was. Her major organs compromised, my sister was extremely sick. Yet Jennifer, Karen, the exceptional Med Tech Gloria, the culinary staff and many others fought to keep her healthy and happy. I cannot write enough positive statements about the care she received. Although she had little time left, residing only 2 weeks at Rio, Jane was lovingly cared for by the Rio caregiver staff. They anticipated her every need, spent time getting to know her and adopted her and me into their family. She was happy during her last days at Rio. I am beyond thankful. Kathryn D