Curtis House, Llc

They have new resident management and seem to be much better run and more pleasant to communicate with.

This is a great private Retirement Community.

Do NOT let you parents or grandparents live here if you want them to live a peaceful life. The manager is toxic and creates drama amongst the tenants. She is rude and verbally abusive to them. She will knock on their doors after business hours to harass them and has been heard many times yelling at tenants in the hallway. Unkind, unprofessional and downright rude. HUD should most definitely investigate this property and get witness statements. There is no way this behavior can be legal and these poor elderly people are afraid to say anything. My Mom got out of there but I feel terrible for those that don't have that option.

I just called this property for some assistance looking around at comparing apartment prices for family. They hung up on me the first time and accused me of being a telemarketer. Then when I called back the lady was extremely rude to me. I told her I was looking for my grandparents and she repeated demanded my age and began discriminating against me. She then proceeded to keep talking to me in a rude and unfriendly manner. I was not once rude and was only calling for help and assistance. I can’t imagine what these poor residents go through at this property dealing with this crooked management. I definitely feel this lady she should not be working here with her bad mannerism and attitude and think Fair Housing should look into this community ASAP. I would offer 0 stars as a review if I could just based on that experience and would never place my family here.

Carrie was absolutely amazing! I've been on the phone all day with people being short with me, barely answering any of my questions. She went out of her way to assist me and all my crazy questions! She was wonderful! Thank you Carrie!