DELTA SHORES ASSISTED LIVING

The Delta team is very polite and patient. Whatever you need, they are always ready to help. If you have any questions, call and ask to speak with Amanda, she will definitely take great care of you. Thank you for everything guys!

Love the staff very friendly Love the cooks food is excellent They really care about their residents

I do not recommend this memory care facility to anyone looking for quality care for their loved ones. The management here is absolutely terrible — they are unresponsive, unprofessional, and clearly only care about making money, not about the well-being of their residents. The rooms are filthy and infested with cockroaches. I’ve personally seen residents walking around in dirty diapers with no one attending to them for hours. The staff are often rude and even aggressive toward the residents, yelling at them instead of offering care and patience. The beds are disgusting and clearly not cleaned regularly. It’s heartbreaking to see the residents in pain, neglected, and living in such poor conditions. The management lies and avoids accountability whenever concerns are brought up. This place needs to be investigated immediately. The state needs to step in and inspect this facility — it is not safe, and it is not humane. Families, please think twice before placing your loved one here.

Toward the end of his life, my husband moved to Hillcrest, because he needed more attention than most facilities can provide. The staff at Hillcrest went above and beyond to give him the care that he needed--providing him a private room, placing him near the nurse's station, checking on him frequently, communicating frequently with our family, and, at times, just spending time with him. My husband passed away peacefully at Hillcrest, and the staff made it possible for our family to be with him 24x7 in his final days. Also, I just received reimbursement for my husband's rent for the days after he passed. And, I didn't even have to ask. I cannot commend or thank Hillcrest enough.

The facility is unique in that it combines assisted living and memory care, unlike most that house and devide them separately. My experience with my father is that he was much happier and and actually showed improvement. The staff was wonderful. They were very accommodating, knowledgeable and pleasant to deal with. They appeared to give a lot of individual attention and my father really liked them. This place isn't "fancy", but it's secure, clean, well maintained and has a pleasant enviroent. My father was always very critical and picky about his food. At Hillcrest he rarely complained and that says a lot! I would recommend Hillcrest without any reservation. Even though it wasn't located closer to my residence, it was worth the extra travel time for my father's happiness.