District Home Assisted Living at Birmingham Green

My grandmother was a resident in this facility in the Cherry Blossom unit. They have a wonderful team of caring nurses but Agnes in particular stands out the most. She went above and beyond for my grandmother and my family up until her last day. I have witnessed her interact with other residents as well and she is so patient and genuinely loving. I feel incredibly blessed to have met her and entrusted her with my grandmother’s care. I visited as often as possible- usually on a bi-weekly cadence and I’ve even witnessed when some residents would get aggressive. The team always responded with compassion and found ways to calm them down with such gentleness. They are truly exceptional and provide top-notch care.

I've waited more than 8 months to post this review. The staff have been incredible. My grandmother is being cared for with compassion and respect. The facility is very clean and esthetically modern. The care team communicates with me regularly and have been incredibly accommodating.

My family member was accepted into this facility for Medicare rehab from Prince William Hospital. The care they provided was outstanding as this person needs all daily life activities taken care of for them. Every member of the nursing staff on every shift was wonderful, caring and provided great communication to the family. The administration for the facility is extensive and has a lot of red tape and I will admit that it was frustrating to figure out which department handled which thing. Eventually I was able to make contact with everyone I needed to speak with and all issues were resolved. I was not aware that Birmingham Green works in conjunction with some of the local counties, and in order to live there long term you have to meet certain residency requirements. But for short term rehab, it is a great option.

My mom was at Birmingham Green Nursing home for over 2 and half years. The staff in the Cherry Bloom section in the nursing home was very caring and were always respectful and responsive to her family. I don’t recommend you drop off your relatives and not visit them like it appears to me that most people did. By visiting it shows the staff that you care. The staff is under paid but not under appreciated. Aaron the administrator is especially responsive and caring as well.

Birmingham used to have a bad rap in 10 years ago but we were told it has been redone and new management so my grandmother decided to give it a try. We could not be more disappointed with the standard of care at this facility. When my grandmother would Press the bedside nurse assistance button it would take over 10 minutes each time before any nurse came in and to be met with a subpar attitude doesn't make the situation any better. The rooms are so small I barely had room to transfer my grandmother from wheelchair to bed. There were Dead beetles along the base boards. In general the nurses did not seem like they cared and often had an attitude or seemed frustrated. Each time I called the facility it took at least two phone calls to actually get through and transferred to my grandmother. Often times I would call and either nobody would speak after they said hello or put me on hold and not come back. They definitely need to be trained better and customer service. I would never send my grandmother back to Birmingham green and I would not recommend.