ELMCROFT OF MAPLEWOOD

I am a volunteer who visits about once a month to provide church services. The assisted livibg residents sometimes have to wait to be returned to their apartments after the service ( if they are brought at all). The carpets @ Maplewood in Bridgeport need to be shampooed in the worst way.

JUST CITED 14 TIMES BY the STATE for many issues! My Grandmother is currently there and we are moving her out this month. This company is all about making money … most companies are NOT at the expense of the RESIDENTS! Beware there are better options for 6-8 thousand a month. Broken elevators no actives on the assisted living side. Horrible low quality meals and when they run out of food they will make a soup from all the leftovers. My grandmothers room has went weeks without getting cleaned and trash taken out. They have only changed her bedding twice in seven months. Supposed to be done after every shower. They can’t even keep staff so they condensed at the positions and required staff do 3 jobs. It’s horrible…. Don’t even waste your time! Everyone that may have had a good memory of this place… Segura who operates out of state took over. I feel bad for the staff and residents.

I am the attorney for the estate of Jack Holt who was a resident of Elmcroft Maplewood for over 3.5 years. My wife, Rebecca- his sister-in-law, was the responsible party after the death of her sister. During this time period Mr. Holt received excellent care. He required numerous trips to Morgantown, local hospitals, and doctors. This was scheduled and arranged by the staff at Elmcroft. As we live in California this was truly exceptional assistance. We were truly blessed with the care of the administration and staff of Elmcroft Maplewood.

Elmcroft has been a great place for our mother/mother-in-law. She feels like she's in her own little apartment and has made friends. The staff take care of her as much as possible... considering the resident to staff ratio. They are good at keeping us informed. They consistently offer activities for the residents. There's a special place for those who take care of the elderly. What a tough job they have!

My mother was there for a couple months and after 2 weeks they raised her rent over $3000 more/month. The nurses and aides are great but they are severely understaffed. We moved my mother as soon as we could. There are many issues with this facility. It is a nice place but the ability to properly care and management leaves much to be desired. Focus is more on money than level of care.