Flagstone Retirement And Assisted Living

My mother, Nancy Blazer, lived in Independent living for 13 years and assisted for 2 months. She loved it there. The crew IN the assisted living, med techs, as well as kitchen crew were great. The food was very good. (Wish I could be there for the beef rib nights in the future!) Hailey , the director?, is an excellent communicator and is kind. I wish I could remember all the names of the staff who were so good to us!

Check-in & out is smoothly automated Reception staff remember me & very professional Newly developed eaze with adding money to PIF account with new business manager.

I'm told this memory care is the best in town - so sad. Staff should be trained on how to place eating utensils on table (You pick up the spoon by the handle, not the "bowl.") Or, perhaps the little plastic glasses of koolaid could be given residents at the beginning of the meal, not half-way through. The thing about a resident (male or female) being allowed to wander in and out of private rooms seems invasive. And volume of the TV, in the common area, makes it difficult to carry on a conversation. - It's true that most places in Oregon are understaffed, but workers here seem pretty relaxed, so it must be OK. All the same, the folks I visit could appear better cared for.

My dad was a resident in both assisted living and for the last 6 months of his life in memory care. He lived at Flagstone for the last 3 years, so I have a good sense of things. While no place is perfect, I believe that my dad received good care while there. I am appreciative of all care givers from dining staff, support staff, and administrative staff who knew my dad, treated him kindly, and showed concern. In the memory care section I found many staff who were willing to go above and beyond in helping my dad. This was also true in the assisted living section as well. Recently, the facility is being remodeled with new carpet, furniture, and paint. There is a good number of activities for residents and my dad enjoyed those that he participated in and talked about them. Most importantly my dad did feel that he was treated well and often told he believed he was "well known" at Flagstone. This was important to him! When there were issues I found the staff to be helpful and willing to try and solve problems. They gave many helpful suggestions. Thanks to all who do this difficult work!

Every staff member I came into contact with was friendly, accomidating, and sincerely enjoying my family visiting! Flagstone was nicely maintained, such as fresh paint on the interior, and the exterior looked great. Grass areas cut and trimmed, and hard surfaces paved and / or concrete were swept or blown clean. The staff shares parking with visitors, so be patient when looking for a spot.