GOLD CHOICE ORMOND BEACH

Hello. Having a loved one who is ill is the most difficult experience you can ever go through. This facility has management who is caring, kind, professional, able to help you and your family member the way that you want and understanding. My mom is very familiar with the staff and seems to always be happy to see them! The management seem to always be ready to listen to any difficulties you may be going through. They seem to adore my mom. Thank you.

Makes lots of promises of assistance to get you in but doesn’t follow through. Overdue on getting spending allowance for 3 months and still fighting. No one seems to know how this process works.

The staff and facility were terrible I tried to talk to the care team on many occasions and they were unwilling to help with my grandmothers basic needs if you have loved one who needs assistance do not send them here. Room was always a mess instead of changing the bed covers they would add another layer of sheets over soiled ones. I was there once the staff were arguing of who would help and change a lady. You can’t get access after 5:30 called the desk, nurse station and set at the front door with no response. Lots of staff turnover

I have a family member who currently is a resident of Gold Choice Ormond Beach. The administrative staff who are now running this facility are responsive, professional and understand the importance of 2-way communication to support the best interests of those who can no longer live independently. They have been patient and kind and flexible in handling some challenges as a result of my family member’s medical/cognitive issues. I appreciate them!

Gold Choice delivers quality care and service our seniors deserve. The staff is awesome, the room are spotless, the food is fantastic and the grounds are extremely nice. It is clear that everyone who works there really cares about the residents entrusted in their care.