HAMPTON SENIOR LIVING LLC

If 0 stars was possible, that is what this home would receive. While I believe my father was not in danger I the 4 months he lived there, that is about all I can say that is positive. My father shared that the owner's husband was mean to him and the other residents. He yelled and was hateful. I had no trouble believing that as he was hateful and rude to me. The staff made it clear my family and I were an inconvenience as we visited my father daily and brought him home when when we could. The ownership changed visiting hours and informed is it was because our timing was an inconvenience for the staff. We also had our rates for my father's care changed without notice at that time. We were told his level of care had changed and our price would increase by $1000. When asked what the next pricing change would look like, they didn't have an answer, a dollar amount, or any idea of what that would look like. Both of these changes were brought to our attention when it was demanded we attend a meeting where we were berated for our care of my father. The owner, Nicole, and her family took advantage of my family in a time of high stress and emotional vulnerability and manipulated us to try to get more money out of us by making us feel terrible and implying that if we didn't comply, my dad would be kicked out with nowhere to live. The hateful treatment and emotional manipulation we experienced should be criminal. Thankfully, we found another place for my father that cares for him, his emotional well being, and supports our whole family and we were able to move him quickly. I wouldn't send my dogs to live at Hampton and certainly not another family member.

The staff at Hampton Senior Living Center are WONDERFUL people!! They are taking excellent care of my father and they have gone above and beyond to assist me with placing my father during an urgent situation I was experiencing. The owner, Nicole, was very responsive - and on a weekend early in the morning. The staff are to die for! My father is generally hard to give care to if you are not family, but he settled in with them really well on Day 1. We used this service for respite care - for a month - so my brother could go on vacation. Dad was very happy while he was there. I enthusiastically recommend them!