Hart Heritage Of Forest Hill

Highly recommend Hart Heritage for your loved ones. We were looking for a home, away from home for our Mother. We met with Kim Cook for a tour and absolutely felt at home there. Kim was wonderful to work with. Unfortunately, our Mother had a fall prior to moving her there. One phone call to Kim and we were assured they would find space for her, even when we learned she would be entering under hospice. I can't say enough about how accommodating and kind they were. I'm sorry our Mother wasn't able to experience living there, as we lost her before she was able to become a resident. In our hearts we knew this was the place for her

My loved one lived at Hart Heritage for about two years. Hart Heritage is clean, well-maintained, and provided great care in a warm environment. It can be a difficult to transition to assisted living, and Hart Heritage staff are extremely attentive and patient.

My mom has been at Hart Heritage for a year. It's hard to transition a parent from home to assisted living but the staff have been wonderful at going above and beyond to not only meet her care needs but to make her feel loved and valued. They know her preferences and the things that make her happy. They go out of their way to honor those preferences and show her love. They have exceeded my expectations in so many ways.

Both of my elderly parents have been in Hart Heritage in Forest Hills for the past 8 months. One parent was recovering from a stroke and wheelchair ridden with moderate dementia, the other is in good physical shape but was starting to show signs of dementia. Finding an assisted living facility where both could live together was no small task, most of the facilities (we looked at over a dozen): 1) didn’t offer dementia care, 2) separate my parents into different areas of their facility, dementia care or regular assisted living care or 3) would locate both in the dementia care area, which we thought was not fair to the one with only slight dementia needs. Then we checked out Hart Heritage in Forest Hills, MD. Hart Heritage would allow both parents to stay in the same room and the facility was not broken into care types. The rooms are large and in excellent condition and there were no nasty smells to be found. My parents say the food is great and one parent has even put on a few extra pounds😊. The staff is very kind and cheerful, which makes me feel they enjoy what they do. The staff works well with the residents and makes them feel that they are part of a big family, which is very nice to see and hear. I would highly recommend Hart Heritage for any type of senior care, from regular assisted living to end of life care.

My mother has been at Hart Heritage for around a year now, and our family is very happy with the care and support mom receives here. The staff is courteous, professional, and caring. The facility is clean overall and moms room is well maintained. We always have a family member with mom at least three times a week. Mom is 91 and they treat her very well and include her in daily activities. She eats pretty good for her age. Her health is looked after by the nurses and they answer any questions we have and they show us they care. I like that they try to provide a well rounded activity for the residents, We receive a newsletter and the family is asked for any input to the both the newsletter and activities. Mom loves the bingo and the rosary meeting that is offered. Our family would definitely recommend this facility for an elderly family member. The staff in the dining area and kitchen are very friendly and look after mom if she is not eating, they have even substituted a meal if she did not like what they were serving. The maintenance staff is also good. I also love housekeeping once my mom s blanket was missing and housekeeping searched another floor and they found it. No big thing but they showed they cared.