Hearth at Stones Crossing Llc the

There are a lot of choices when it comes to choosing senior living in the Greenwood area. You would be hard pressed to find a more warm and welcoming community than Grand Victorian. You will be greeted by a smiling face at the front desk and it only gets better. Thomas and Misha will will make sure you or your family get the perfect apartment that fits your needs. The residents seem very happy and cheerful. The staff from top to bottom are genuine and caring. The food smells great as well!

I want to warn families to be cautious about this facility’s admissions process. Several residents where my father in law currently lives (including my father-in-law) were told by the move-in coordinator, Misha, that they could move in for only $700 a month and keep the rest of their Social Security because the rest would be “subsidized.” This is simply not true. When we called the facility ourselves, we were told directly that it was not the case. This misleading information has caused a lot of conflict and confusion for our family, as my father-in-law was convinced it was true. To make matters worse, Misha promised to speak with him directly and clear up the misinformation but failed to follow through—she never showed up for our Saturday meeting or called as planned and promised by her. Families should not have to battle their loved ones because of false promises made by staff. Elderly residents deserve honesty and transparency, not deception. Do not trust what is being told at face value—double-check everything, because this facility has not been upfront or reliable.