HERITAGE INN THE

The people are good just the facility and companies crappy. Have to make several phone calls constantly for paperwork that should have been filed weeks ago and then they argue with me when other companies need the release form so I can move forward with healthcare

The people are good just the facility and companies crappy. Have to make several phone calls constantly for paperwork that should have been filed weeks ago and then they argue with me when other companies need the release form so I can move forward with healthcare

I recently toured this community and was super impressed! The staff offered such a warm welcome and the residents were full of smiles which tells me something about the care being given. It smelled great and was very clean. I definitely recommend this home to anyone who is in need of assisted living services.

I recently toured this community and was super impressed! The staff offered such a warm welcome and the residents were full of smiles which tells me something about the care being given. It smelled great and was very clean. I definitely recommend this home to anyone who is in need of assisted living services.

FEB 2016 - Beautiful home. Had a couple awesome nurses and aids. But a lot of fake smiles (from owner too) and talking. Mom left in her room for after asking to go to exercise would forget about her (this happened more than once) It was so sad to see the disappointment on her face.. .Make sure you put a camera in room so that you can watch your family member too. We lost mom in in less than a year after putting her in there. Wish camera was put in from day one not just the last month and a half. Big disappointment in care and management. I'm the one that needed to tell the nurse she needed taken to hospital the last time she was there they were waiting for a NP to come in and do her rounds. Mom needed to be put on vent/bipap when taken to hospital. I would definitely check out other places.