HIGHGATE SENIOR LIVING

The team of caregivers and support staff at Highgate are attentive and responsive to residents’ needs, and demonstrates a genuine committment to enriching the lives of their residents. As an RN who spends hours a week at Highgate seeing patients - and who has also had a beloved parent have to leave the home due to increased care needs - I can say without a doubt I would feel comfortable and confident in moving a loved one here. From the Executive Director to the Kitchen staff, I am yet to experience a negative interaction.

As an outside care provider, I’ve always had a great experience working with Highgate Senior Living. The staff are kind, professional, and truly dedicated to their residents. Communication is easy, and it’s clear that everyone there works well as a team. It’s a pleasure partnering with a community that consistently provides quality care and a supportive environment. Highly recommend!

My mother has been at the Cottage at Highgate for almost three months, but I first made contact about six months prior to her moving in. I had toured and spoken to the well-known care homes in town and had just about given up hope that we would be able to find a local place that I would feel confident and good about and where I could see my mom thriving. I know no place is perfect when one is looking for round-the-clock care, our own home where my mom had lived included, but the Cottage comes pretty close. My mother had always sworn she would never live in a care facility; we tried our best, but her needs exceeded what could be safely provided at home. Because she was so resistant, moving Mom to Highgate was a process…a six-month process which the staff, particularly Kelsey, was so incredibly supportive of. By the time Mom moved to her apartment, the anxiety and worry we both felt had been allayed. She was warmly welcomed by the staff, many of whom have a longevity that is hard to find in the industry. Mom cannot remember names, but her sense of being cared for and her acknowledgement of the kindness of the staff is consistent. I have been so impressed by everyone who works at Highgate, from the facilities management staff, to the care partners, to the activities coordinators, to the director and everyone in between. They show an incredible sense of respect and love toward each resident. I wish we didn’t need to be there, but because dementia has given us no choice, I am so grateful for everything about our Highgate community. My mom returned from an outing yesterday, and when she saw the Cottage door she said, "Home, sweet home." I'm not sure there is a better testimony than that!

I am blown away by the outstanding staff at Highgate. They made my Dad feel so welcomed and cared for from the day we went for an interview. The facility is lovely but the staff are even better! So kind and supportive. The food is wonderful and there are activities galore. It’s a real family home environment. Everyone knows each other by name. Attention to detail is awesome. After just a few days Dad feels at home.

I am blown away by the outstanding staff at Highgate. They made my Dad feel so welcomed and cared for from the day we went for an interview. The facility is lovely but the staff are even better! So kind and supportive. The food is wonderful and there are activities galore. It’s a real family home environment. Everyone knows each other by name. Attention to detail is awesome. After just a few days Dad feels at home.