Homewood Health Campus

They get 0 stars! Neglect Abuse! Left my Mom's arm wrapped for a month never once changing her bandages with doctor and nurses on premise. She died a horrible death with lymph fluid filling up her lungs due to her arm being wrapped for so so long. Do not trust this place! It's not the staff. It's the owners!!!

Horrible place. Did not follow up care after a fall at the facility. Never unwrapped Mom's arm fir a month. Mom died of lymoh fluid build up in her lungs due to the arm not being unwrapped for a month. Horrible Horrible place. Would not have it one star but I had to to leave a review. 0 stars! If you live someone DON'T leave them at Homewood!!!

Before surgery, I asked the Lord “when am I going to get taken care of?” After surgery, I came to Homewood for rehab. All of the staff are excellent and the food was sinfully delicious, often tempted to overeat - no need for snacks!! Activities were great. Rehab was helpful in getting my independence back. I did not want to leave, I was having too much fun enjoying my new friends in the dining room. I played euchre with new friends, I got to paint & enjoy BINGO! I’m excited about my mother wanting to come to Homewood for assisted living. It’s less stressful being at Homewood for older people so they don’t have to be responsible for the upkeep of their homes as they get older. I’m planning on returning to Homewood for rehab after surgery on my other knee!

My mother was in the health care (skilled nursing) unit for 5.5 months, until we finally realized it wasn't going to get better and moved her due to the quality of care at Homewood. The staff are very polite and nice, and most of them are also skilled. I think they care about the residents a lot, and they all work *really hard.* But this can't make up for understaffing, especially in the CNA/QMA and nursing staff. It was routine for mom to wait more than an hour for help when she put on her bell. Also, staff did not use a gait belt to help mom move, which was a simple safety requirement that we requested repeatedly. The administrator would simply smile and tell me they have adequate staff when I went to her with my concerns. Homewood is owned by a large and very profitable corporation, Trilogy Health Services. They need to spend more on hiring and retaining the staff who do the hardest jobs here.

I've had a family member staying at Homewood for a couple weeks or so, and I have to say, out of the three extended care facilities this family member has stayed at in the last year, Homewood is by far the best. I'll list the reasons why I like it. 1. The staff. The staff is, without a doubt, the most friendly nursing staff I've seen anywhere, bar none. This includes hospitals. The nurses, with an exception or two that I shrug off for a bad day, or a rough night, are always smiling and happy to help with any concerns. The aides are, most of the time, very quick to assist with whatever the patient needs (where in this case, the patient is my specific family member). The therapy staff is eager to assist, and excited to see even small steps being made in progress toward a larger goal. 2. The level of care. I'm impressed, and I'm not easy to impress. During a meeting, a few concerns were addressed, and within 24 hours, those concerns were not only addressed, but solutions were reached that please everyone involved. 3. The atmosphere. Many nursing facilities, including one other I've had experience with, have an apathy to them. A feeling of "one foot in the grave" sort of atmosphere. Combine this with the stereotypical "nursing home smell", and they are sometimes not fun to visit. Homewood takes these stereotypes and blows them away. It's a well-lit facility, spacious, clean, and smells like home. There are several areas for patients and guests to sit rather than shoved in a corner in their rooms. 4. Lastly, but also important, is the food. I'd say it's somewhere between hospital grade and home-cooked. Some of it is good, some of it doesn't quite reach the bar, but overall, I'd rate the food a solid 4/5 stars. I'm impressed by Homewood, and will update my review if anything changes. In my experience though, the first four or five days, the first week, says a lot about a facility, and I don't feel like my family member or their frequent visitors (myself usually), have worn out our welcome here.