INDIGO AT CAROLINA FOREST

This is a nice facility for independent and assisted living. Nice, newer facility. Seems well built and modern yet with old school decor. It basically looks like a hotel. Plenty of parking with a large roundabout driveway for easy access in and out of the building. Very tall ceilings, much higher than that in a typical house. I only went through a portion of the facility but I did see activity “alcoves” off of the corridors. Some of these alcoves had puzzles, games, and even billiard tables. I didn’t get to see the dining room, heard the food was pretty good. It seems like a nice safe place for an elderly person to reside. I believe there are organized activities for the residents, so they can have a bit of a social life if they so choose. I visited the interior of a single bedroom model. The kitchen and living room area were of good size. There was also a large bathroom and a really big closet. The bedroom was suitable, could have been a few feet wider. There was a lot of natural light coming in through multiple windows. It also had a closet with stacked washer and dryer. Everything appeared clean except for the carpet. You can see they cleaned the carpet but it’s worn and has stains. These facilities are not inexpensive by any means, actually they cost a lot of money every month. Anyhow, we’ll see how it goes and if Indigo does provide the services to the level that they claim, I’m inclined to say yes. At the end of the day I do believe my elderly relative will be good living here. I’ll be visiting again so I’ll provide an update if I come across anything new. “Update 01/2026”, my relative has been living here for six months now and it has treated him very well. The place really takes care of their tenants. The food is actually pretty good. You have a fairly large selection from which to choose breakfast, lunch, and dinner. At least I don’t need to worry about nutrition and if he has something healthy to eat. The tenants really look out and help one another. It’s a very healthy place for my older relative to live. He has become surrounded by people who care about one another and are experienced enough to understand the value of life and unfortunately the feeling of having had a great loss of a beloved lifelong partner. I wish knowledge of the human experience didn’t come at such a high price but it is through loss that we gain the most of ourselves. I’m glad my father is at Indigo, it makes him live in the present and not obsess about the past or worry about the future. Making new friends is good, caring for others is great, and living in peace with all your needs met is a superb way to finish this experience of time that we call life.

Our 87 year old mother moved to Assisted Living in December. She wasn’t thrilled about the idea but knew that she could no longer live alone. The adjustment has not been easy for her but the team at Indigo has done everything possible to help her. When she feels up to it, she attends Bingo, Bible Study, and Church services. My brother and I live several states away and the team at Indigo contacts us quickly if there is a need. We have peace of mind because we know our mother is in good hands at Indigo.

Well we have only been here two full days but our experience is the staff is friendly and helpful and always available to answer any questions you have! Food is excellent! If you order something that might not be to your liking, they are always ready to give you something else. If you are not happy with this facility it is your fault!!!

We had an appointment at 11:30 with Katherine the Director of Sales. There was no waiting around, the tour started at 11:30, we saw a two bedroom apartment and a Villa along with a tour of the facility. Katherine answered all our questions and at the end we felt comfortable enough to start the process of relocating to Indigo into a Villa that had opened up.

The facility is clean, nicely appointed, with varied activities and they don’t overcharge points; however, assisted living care for medically-involved clients is inadequate. There is poor staff:resident ratio; poor communication within the facility, with residents, and with family members; inadequate training of direct care staff; high turnover rate; food quality has declined; some staff are dismissive toward residents; response time is inconsistent and often too long; and outside hospice services are needed to supplement care.