INN AT THE COURTYARDS (THE)

I am new here but so far I am enjoying living here. Lots of nice people I’ve met.

At the ALF. I’m not sure who drives the grey Tesla with the Hawaii flowers on it but they must be staff parking in the visitor parking spots. It is there every time I come to visit. I think a lot of staff parks in the visitor spots. There is not enough parking for visitors as it is. They also allow golf carts to park in the visitors parking. They should have a designated area for those.

The courtyards has given me a new lifestyle, new friend and new activities. I enjoy the menu selection and 5 course meal option I enjoy I resort style pool. Services offered are great I enjoy them all. The shopping and restaurant trips are fun. The Executive director Jeff communicates well with residents about updates in the community.

Management lies and care is quite limited. It is very hard to get assistance or care in the assisted living. They add on charges and do not have an after hours line. My mother is supposed to be getting checked every 2 hours, but that does not occur. Nursing staff is extremely overworked.

Management is excellent to work with and available for meetings. Of all the surrounding homes in Sun City Center area this is by far the best. It's kept very clean and menus give the residents choices Its a smaller place but that makes it more attractive. Assisted living residents interact and outings are available to satisfy everyone. I see it as a COMMUNITY.