IVY PARK AT PALOS VERDES

Ever since Ivy took over from it being Sunrise Assisted Living the place has not been the same. There has been several changes in management and staffing. They lack sufficient staff to accommodate the needs of the residents. For the amount of money they charge monthly they should have adequate and more competent staff. The safety of the residents is in question. In my opinion I would not recommend this place for your loved ones.

Our mom has been at Ivy for 3 months now and we have nothing but good things to say about the staff. Vada, the staff director on the 4th floor has been a huge help to our mom and family and goes over and beyond our expectations. The staff is wonderful with my mom ….genuine and loving.

I’m a local entertainer that sings in a lot of different facilities in the Southbay Orange County LA area. I love Ivy park Palos Verdes. I’ve been singing there since they opened and the staff are such caring wonderful people when I get there they greet me with a smile they even participate in my song choices. I love interacting with the residence as well

My mother has stayed at Ivy Park for years including when it started at Sunrise of Palos Verdes (changed hands 2 years ago). They have taken such good care of her – it’s such a lovely place! First, it’s a beautiful, peaceful setting on the hill with nice views and pleasant weather. On Hawthorne Blvd. it’s still very convenient to shops, restaurants, doctor’s offices and a top-notch hospital. The interior has beautiful architecture and decoration – it doesn’t look industrial, more like a cozy home, a very clean one. The staff are so very kind and attentive. They get to know each resident’s personal needs and preferences and try to accommodate them. Mom has gone from being on independent care to needing more assistance (bathing and medications) and the care has adjusted up and down as needed with honest assessments. They contact her doctor or me or both when needed for any changes. Because they are there, they notice things before I do. They take her to doctor’s appointments and some errands. When she has come home from hospital different times, they went to check on her more frequently until she was more stable, which I really appreciate. There are some especially lovely employees who’ve been there for 8-9 years from when it was Sunrise and they are so good at their jobs and help give continuity of care and the feeling of being home. Their activity director, Lindy, is a really special person who shows enthusiasm and love in everything she does! Fun stuff daily - activities like bingo and other games where residents can win bingo dollars to spend at their bingo store. All the holidays are decorated and celebrated with special meals and entertainment. There are musicians that come pretty regularly. They have always been welcoming to me and my brother and sister – it feels like a home. I feel like Mom is safe here and getting so many of her physical and social needs met (hopefully she still needs us!)

Ivy Park at Palos Verdes is a very nice facility with apartment style living. The Memory care unit was just as nice as the other floors, they all look the same. I love how the Memory care unit did not have the hospital feel. It all had a home feel to the environment. My parents and I visited the facility, and they said when they are ready, that is where they want to live. The staff was very friendly and welcomed us all. The staff is very diverse. I love the feel of visiting Ivy Park.