Kalkidan AFC 4

Im not too good with phones and such but wanted to get on here to express my deepest gratitude to the staff at this building. My brother in law moved in a few months ago and every time I visit or we talk, hes not once has a bad thing to say. The cleaning staff is helpful and polite no matter how busy. The food is good and I like seeing a daily salad option and the chef announcing the menu at the start of every meal is wonderful. Management has been nothing but helpful with any questions ive had in the past or now. The activity list is always full of fun things to do each day along with puzzle tables on every floor. Once again, thank you to the staff

Visited my grandmother here a few weeks back for lunch and the staff were amazing! So polite and offered some light hearted jokes that made my grandma smile in a way I haven't gotten to see too much. Its nice knowing she is well taken care of here❤️❤️ thank you storypoint staff!

Review for StoryPoint East Lansing: My experience with StoryPoint East Lansing was extremely disappointing. Katie was friendly and responsive before move-in, but once my grandmother moved in, all communication stopped. We were given multiple false promises about the care and support my grandmother would receive. Unfortunately, the facility could not properly assist someone who needed help with daily activities. My grandmother fell multiple times — four times in just a week and a half — and during one fall, her emergency call button (provided by StoryPoint) hadn’t even been activated. She was left on the ground for several hours before receiving help. After she was hospitalized, StoryPoint still withdrew over $1,500 for her care, even though she wasn’t there. It took more than 60 days and many follow-up messages to finally get that money refunded. I have many pictures of a very unclean environment. She went to the hospital in June and in Oct apt was NEVER once cleaned she wasn’t there so no reason why it wasn’t done. I would not recommend StoryPoint East Lansing. Do not move your loved one here.

Great facility! Wonderful food and dining experience! Would recommend to any and all who are looking for a high quality senior living community.

The food is horrible. One main meal and an alternative which is sloppy joes or a sandwich. No real compassion words the ones who need it. To them it’s all about the money. For what they pay they should be treated better. Trips are cancelled due to no staff. They are prisoners paying a high price! Don’t waste your money or time! Horrible place.