LINCOLN COUNTRYHOUSE II, LLC

Don't pick CountryHouse based on whether they would have a room available after two years of private pay. That is a lie, they only have 2 Medicaid beds available per Country House building. At the time of this writing, those beds were full for the three Country Houses in Lincoln and they don't let you use beds in other Country House Residences, only the building your loved one has been residing in.

If I could give more than 5 stars, I would! I couldn’t be happier with the care my grandfather receives at Country House Assisted Living. The staff goes above and beyond to make him feel comfortable, safe, and genuinely cared for every single day. The facilities are beautiful, clean, and welcoming, and I’m always impressed by the variety of activities and social opportunities available to the residents. It’s such a relief knowing that he is treated like family here. The team truly understands the needs of seniors and treats every resident with kindness, respect, and dignity. I highly recommend Country House Assisted Living to any family looking for a loving and supportive environment for their loved ones.

My grandpa has been at Country House for over 5 years now. The staff truly care about the residents. The staff go above and beyond to make sure all the residents are getting the care they need while also providing a fun and engaging place to live. My grandpa was just telling about how much he enjoyed his latest outing where he and other residents got to take a boat ride at a near by lake. I’ve been very impressed by the staff and the new Director at Country House! They take the health and well being of the residents very seriously. They have responded quickly and professionally to medical needs and emergencies and they communicate with me regularly about my grandpa’s health needs. I visited over a dozen facilities in Lincoln before my grandpa and I decided on Country House. The facility is one of the newer ones in Lincoln and the rooms are large and private, but it’s really the staff and care he receives that makes Country House such a great place to live.

Very disappointed in the way they handle their clients/family relationships. The most concerning is when a resident is touched in appropriately by another resident (was reported to facility by family and resident) & nothing was done. Being told this still is occurring is very concerning. My father called me requesting me to call an ambulance as he told staff how he was having pain in his chest & down his right arm. The med aide on duty gave him Tylenol and he was told to relax. I indeed called the ambulance after Dad had reached out to me for the 2nd time. When EMS arrived, staff said Dad couldn’t leave. LFR asked dad if he felt like he needed to go into the ER, he states yes thus LFR transported him to the ER. If things do not go as The Country House thinks it should, they will retaliate.

My Mom was at Country House for 9 months, before she passed, and my Dad has been there for over a year. When my Mom arrived, she had her days/nights mixed up and wasn't eating. Within a couple months, she was sleeping at night and eating. When Mom went on hospice, she was able to stay in her own room to receive care. My Dad took longer to adjust to placement, but ultimately went from being continuously agitated, not eating and overall depressed to having regular sleeping habits, eats regularly and enjoys socializing and taking the daily bus rides. When I look at pictures of him from a year ago, I can't believe how much better he looks and feels now. When I visit him, we can enjoy our time together, which has really been a blessing as I didn't think I had many "good" days left with Dad. My parents situation was tough, for a variety of reasons. Country House and I communicated on a regular basis as Mom & Dad adjusted to their new home and we navigated weekly changes in their behavior. Even through staff turn over (which I feel is normal for this industry), I was able to stay in touch with staff and continue to work on on-going changes with my parents. Staff have always been polite and engaging with me. I appreciate them so much. When I have questions, they are always answered. Having strong communication is important, but especially important for me, since I don't live in Lincoln. Placing a loved one is scary, no doubt about it. But in the end, I'm so glad I chose Country House. Thank you for helping my parents!