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Assisted Living

LOVING HEART RESIDENCES

11318 NORTH 145TH LANE, SURPRISE, AZ 853792.3 (3 reviews)
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Capacity

10 residents

Location

Amenities

Wheelchair Accessible Restroom
Wheelchair Accessible Seating

Ratings & Reviews

2.3

out of 5

Based on 3 reviews

Reviews (3)

S

scott miller

Aug 2024

I am thrilled to share my positive experience with A Loving Heart Assisted Living. From the moment we visited, it was evident that this facility truly prioritizes the well-being and comfort of its residents. Jamie, the owner, demonstrates an exceptional commitment to providing top-notch care, and this dedication is reflected throughout the home. Jamie’s hands-on approach and genuine compassion are apparent in every aspect of the care provided. The staff is professional, kind, and attentive, creating a warm and supportive environment that feels like a true home. The facility itself is clean, inviting, and well-maintained, with a variety of activities and amenities designed to cater to the needs and preferences of the residents. I wholeheartedly recommend A Loving Heart Assisted Living for anyone seeking a nurturing and professional elder care environment. Jamie and the entire team go above and beyond to ensure that each resident, including my dad, receives the highest level of care and attention.

M

Misty zamora

Jul 2024

This is the worst place ever to send a loved one. It changed owners about 8 months ago and the new owner Jaime ran the place to the ground. I live around corner from the house and my mom ( has lived there for 2 years) had 2 emergencies that they did not even hear my mom needing help so she called me and I came over banging on door. ( her oxygen tube broke). They hire foreigners that are cheaper help and lazy. One lady was dropped by 2 caregivers and they lied about it and then they got fired. The air condition was broke and the poor residence were in rooms that were 87 degrees until DHS were called out. After giving 30 days while my mom was in rehab I notice they packed my mom’s room without permission with still 3 weeks left on her contract and didn’t pro-rate the days they moved my mom out of her room and took one of her oxygen tanks. She is definitely in it for money and not empathy

M

Michelle Ortiz

Apr 2024

Was hired to come do hair cuts for the male residents of 1 home and Jamie was trying to get us to go to other homes that were not spoken about. We canceled the future appointment she had made and still not have paid for services provided.

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